NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

jrhslick's avatar
jrhslick
Aspirant
May 07, 2024
Solved

rn104 network issue

A returning issue with my NAS is the error of not being able to download anti virus to check network. I am connected to a fibre network through a GB switch. I can get to my NAS unit through any of t...
  • StephenB's avatar
    May 07, 2024

    jrhslick wrote:

    A returning issue with my NAS is the error of not being able to download anti virus to check network.

     


    The RN104 no longer supports antivirus - the feature was removed for RN100 systems  in 6.10.0 because the NAS no longer had enough memory to run it.

     

    So you should disable the feature (and consider upgrading your firmware to 6.10.9).  6.10.10 removes the ability to install apps, so if you use them you shouldn't install that one.

NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology! 

Join Us!

ProSupport for Business

Comprehensive support plans for maximum network uptime and business peace of mind.

 

Learn More