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Forum Discussion
Solved
RN104 no access
I am now having the same exact problem as the OP and other's in this thread. The only difference is that mine says "do_exit+844" at the end. Any help anyone can offer is welcome. I guess I need to...
Hi jayflowk,
I believe the issue has been resolved. Kindly click the "Accept as solution" button in one of the responses that helped fixed this issue.
Kind regards,
BrianL
NETGEAR Community Team
I had just updated to 4.2.1 that day. Seemed to be working fine. Then, I was copying files via ssh when it seemed to go offline. It appeared to be stuck, and couldn't shut down. I had to unplug it. Then, when I tried starting up I get the boot sequence listed previously. I have tried using RAIDar, but it doesn't find my ReadyNas.
I decided to pull all the existing 4 drives, and try starting up with one clean drive. It did a factory reset and seems to work, so I'm guessing that I can start from scratch if need be. I'd prefer not to lose my existing files though. RAIDar found my device when booted up with that new single drive.
Hello jayflowk,
Sorry but you originally posted on a thread that is about an RN104 which is an OS6 but you just mentioned 4.2.1 FW, this is an OS4. Can you confirm please which ReadyNAS model are you using and what is the exact firmware version?
Regards,
Sorry, typo. The correct version that I just updated to is 6.4.1. It was the update that just came out recently. It is a ReadyNas RN 10400.
Hello jayflowk,
Thanks for clarifying that.
I found your case submission to support center, that support is through Email. I suggest you continued with them as it appears the chassis is good, there must be something with the OS partition or something else with the existing disks. You may also try asking the support person who is emailing you back to contact you via phone because you are entitled to a grace support over phone, that is better to speed up the process so they will get you transferred to higher tier of support.
Regards,
Thank you, I will keep persuing things via my support case. I believe it is a problem with my OS partition. Memory is fine and I'm tesing hard drives now. I tried stepping back and thinking about what could of caused it. I'm fairly certain that I must have corrupted root. I was copying files via SSH and I now think that I might have forgotten the '.' when I was trying to reference the local directory './'. Because of this, I probably copied a bunch of files to the root '/' instead of my intended location. I'm hoping there is some way to retore/reinstall the OS partition, even though the boot option to do so is failing. Thanks.
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