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Forum Discussion
RN104 Numerous Problems - quid pro quo #24538394
Here's a quick rundown of the state of my RN104 and how I got here. Hopefully it might help someone (but not very likely). I had my Nas since May 2013. 3 x 3TB Seagate Barracuda 7200.14 ST3000DM001...
StephenB wrote: I've been happy with the RN102 and RN202 (though beta), so my experience with OS6 has been different from yours.
I do agree that there have been growing pains, especially since the 6.2 release. Though I haven't experienced any of the 6.2 issues myself.
But that doesn't change the fact of the issues being faced by multiple users.
Would you agree my point that the product advertised did not match the one delivered? when inquiring about missing features we were told said features are expected in version 6.x. and now when said firmware comes along it seems to be a bit of a disaster. The one question I brought forward to direct Netgear support which resulted in a roundabout acceptance of responsibility was after I was told to do a factory restore as early FW version volumes were not good enough. I then asked who's fault that was to which I got:
"I apologize for the inconvenience that this had caused you."
followed of course with the pay for support contract request.
How many years of growing pains are to expected.
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