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Forum Discussion
martinhj
Sep 03, 2017Luminary
RN104 Problems with 6.8.0 Upgrade......no shares !
So, tonight I upgrade to 6.8.0 on my NAS104. Everything goes OK, reboot unit, comes back up and no shares, no data, no nothing just a GUI.......eeek! Scary pants moment! (I DO have a backup but r...
- Sep 11, 2017Thanks to the support people, they found that the samba service was not starting due to wrong files permission inside the data directory.
evan2
Sep 04, 2017NETGEAR Expert
Could you please send logs to check?
How do I send all logs to ReadyNAS Community moderators?
https://kb.netgear.com/21543/How-do-I-send-all-logs-to-ReadyNAS-Community-moderators
- martinhjSep 05, 2017Luminary
Logs sent
- profeta64Sep 05, 2017Luminary
I have the same issue, too, on a RN214
(of the not reachable SMB devices)
- martinhjSep 06, 2017Luminary
profeta64 wrote:I have the same issue, too, on a RN214
(of the not reachable SMB devices)
I went into one of my shares from the RN GUI then in Settings...Network Access...SMB I simply presse Apply and it went away and thought about it for a good few minutes and everything re-appeared....dont know if it was that that did it or they were busy sorting themselves out after the reboot and it was a coincidence but it worked for me
Martin
- evan2Sep 06, 2017NETGEAR Expert
md125 has errors on your NAS, so data can't be mount.
Sep 03 15:53:19 NAS_104 kernel: BTRFS error (device md125): failed to read the system array: -5 Sep 03 15:53:19 NAS_104 mount[1152]: mount: wrong fs type, bad option, bad superblock on /dev/md125, Sep 03 15:53:19 NAS_104 mount[1152]: missing codepage or helper program, or other error Sep 03 15:53:19 NAS_104 mount[1152]: In some cases useful info is found in syslog - try Sep 03 15:53:19 NAS_104 mount[1152]: dmesg | tail or so. Sep 03 15:53:19 NAS_104 kernel: BTRFS error (device md125): open_ctree failed Sep 03 15:53:19 NAS_104 systemd[1]: data.mount: Mount process exited, code=exited status=32 Sep 03 15:53:19 NAS_104 systemd[1]: Failed to mount /data.
Could do you please file a support case? we need to remote access to your NAS to check the issue.
Create a support case
https://kb.netgear.com/26905/Creating-a-Support-Case-through-MyNETGEAR- martinhjSep 06, 2017Luminary
Well I tried! but it tells me support has run out so I can either pay Netgear or get directed back here :)
Let me know what you want to do to look at this....Happy to help you guys if you want to investigate....
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