NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

TwILeK1's avatar
TwILeK1
Aspirant
May 31, 2016
Solved

RN104 start failed after update 6.5.0

Hi

 

I updated the RN104 Nas from 6.4.2 to 6.5.0. I started the update from readycloud website after upgraded my account

The nas downloaded and installed the new firmware, but can't start.

 

Readynasd get segmentation fault signal, create core dump file and exit.

pilgrim displays that the booting process at 97%, last message app.mounts (after removed the transmission app from console)

root@NyulNAS:~# systemctl status -a readynasd
readynasd.service - ReadyNAS System Daemon
Loaded: loaded (/lib/systemd/system/readynasd.service; enabled)
Active: activating (start) since Tue, 31 May 2016 22:51:16 +0200; 9s ago
Main PID: 9029 (readynasd)
Status: "Importing DB"
CGroup: name=systemd:/system/readynasd.service
└ 9029 /usr/sbin/readynasd -v 3 -t

May 31 22:51:16 NyulNAS readynasd[9029]: readynasd log started
May 31 22:51:16 NyulNAS readynasd[9029]: readynasd started. (restarted=0)
May 31 22:51:17 NyulNAS readynasd[9029]: DB (main) schema version: 20 ==> 20
May 31 22:51:17 NyulNAS readynasd[9029]: DB (queue) schema version: new ==> 0

 

sometime get these line too:

May 31 22:51:41 NyulNAS readynasd[9029]: get share quota fail.

 

root@NyulNAS:~# systemctl status -a apache2
apache2.service - The Apache HTTP Server
Loaded: loaded (/lib/systemd/system/apache2.service; enabled)
Active: active (running) since Tue, 31 May 2016 22:18:03 +0200; 34min ago
Main PID: 2790 (apache2)
CGroup: name=systemd:/system/apache2.service
├ 2790 /usr/sbin/apache2 -k start
├ 2791 apache_log
├ 2793 /usr/sbin/apache2 -k start
├ 2795 /usr/sbin/apache2 -k start
├ 2796 /usr/sbin/apache2 -k start
├ 2797 /usr/sbin/apache2 -k start
├ 2798 /usr/sbin/apache2 -k start
├ 2799 /usr/sbin/apache2 -k start
├ 2866 /usr/sbin/apache2 -k start
├ 7279 /usr/sbin/apache2 -k start
├ 8269 /usr/sbin/apache2 -k start
├ 8285 /usr/sbin/apache2 -k start
└ 8299 /usr/sbin/apache2 -k start

May 31 22:52:02 NyulNAS apache2[8269]: [error] [client 192.168.0.19] Connect rddclient failed, referer: https://192.168.0.200/admin/
May 31 22:52:02 NyulNAS apache2[8269]: [error] [client 192.168.0.19] Premature end of script headers: dbbroker.cgi, referer: https://192.168.0.200/admin/
May 31 22:52:06 NyulNAS apache2[2796]: [error] [client 192.168.0.19] Connect rddclient failed, referer: https://192.168.0.200/admin/
May 31 22:52:06 NyulNAS apache2[2796]: [error] [client 192.168.0.19] Premature end of script headers: dbbroker.cgi, referer: https://192.168.0.200/admin/
May 31 22:52:06 NyulNAS apache2[8299]: [error] [client 192.168.0.19] Connect rddclient failed, referer: https://192.168.0.200/admin/
May 31 22:52:06 NyulNAS apache2[8299]: [error] [client 192.168.0.19] Premature end of script headers: dbbroker.cgi, referer: https://192.168.0.200/admin/
May 31 22:52:09 NyulNAS apache2[7279]: [error] [client 192.168.0.19] Connect rddclient failed, referer: https://192.168.0.200/admin/
May 31 22:52:09 NyulNAS apache2[7279]: [error] [client 192.168.0.19] Premature end of script headers: dbbroker.cgi, referer: https://192.168.0.200/admin/
May 31 22:52:13 NyulNAS apache2[2798]: [error] [client 192.168.0.19] Connect rddclient failed, referer: https://192.168.0.200/admin/
May 31 22:52:13 NyulNAS apache2[2798]: [error] [client 192.168.0.19] Premature end of script headers: dbbroker.cgi, referer: https://192.168.0.200/admin/

 

 

Readynasd debug log:

[16/05/31 22:13:34] 3084:3084 readynasd.c:1164 () readynasd started. (restarted=0)
[16/05/31 22:14:18] 3084:3084 readynasd.c:1253 (info) Export all service configuration in order to take care OS Upgrade
[16/05/31 22:14:20] 3212:3212 readynasd.c:992 () readynasd log started
[16/05/31 22:14:20] 3212:3212 context.c:152 (debug) NEW GLOBAL_CONTEXT: db.sq3=0xdee500
[16/05/31 22:14:20] 3212:3212 context.c:188 (debug) NEW GLOBAL_CONTEXT: event.sq3=0xdf32b0
[16/05/31 22:14:20] 3212:3212 context.c:191 (debug) NEW GLOBAL_CONTEXT: globalctx=0xdedf28
[16/05/31 22:14:20] 3212:3212 readynasd.c:1164 () readynasd started. (restarted=0)
[16/05/31 22:15:35] 3212:3212 readynasd.c:1253 (info) Export all service configuration in order to take care OS Upgrade
[16/05/31 22:15:36] 3354:3354 readynasd.c:992 () readynasd log started
[16/05/31 22:15:36] 3354:3354 context.c:152 (debug) NEW GLOBAL_CONTEXT: db.sq3=0x1937500
[16/05/31 22:15:36] 3354:3354 context.c:188 (debug) NEW GLOBAL_CONTEXT: event.sq3=0x193c2b0
[16/05/31 22:15:36] 3354:3354 context.c:191 (debug) NEW GLOBAL_CONTEXT: globalctx=0x1936f28
[16/05/31 22:15:36] 3354:3354 readynasd.c:1164 () readynasd started. (restarted=0)

 

ads.log:

[16-05-31 22:53:30] 9500 rndb_account.c:609 error: Local user import has started.
[16-05-31 22:53:30] 9500 rndb_account.c:612 error: Removing all users from $user table excluding ADS users if exist.
[16-05-31 22:53:59] 9599 rndb_account.c:609 error: Local user import has started.
[16-05-31 22:53:59] 9599 rndb_account.c:612 error: Removing all users from $user table excluding ADS users if exist.
[16-05-31 22:54:26] 9688 rndb_account.c:609 error: Local user import has started.
[16-05-31 22:54:26] 9688 rndb_account.c:612 error: Removing all users from $user table excluding ADS users if exist.

 

db_event.log:

[16/05/31 22:13:35] 3084:3084 rndb_queue.c:59 (error) DB (queue) schema version: new ==> 0
[16/05/31 22:13:35] 3084:3084 rndb_queue.c:124 (debug) rndb_queue_create() ==> 0 (5ms)
[16/05/31 22:14:21] 3212:3212 rndb_queue.c:59 (error) DB (queue) schema version: new ==> 0
[16/05/31 22:14:21] 3212:3212 rndb_queue.c:124 (debug) rndb_queue_create() ==> 0 (5ms)
[16/05/31 22:15:37] 3354:3354 rndb_queue.c:59 (error) DB (queue) schema version: new ==> 0
[16/05/31 22:15:37] 3354:3354 rndb_queue.c:124 (debug) rndb_queue_create() ==> 0 (5ms)

 

fwbroker.log

May 31 2016 22:47:44 Authorized granted for user: admin
May 31 2016 22:47:44 INFO: request method POST
May 31 2016 22:47:44 INFO: dpv_=dpv_1464727660000, njl_id_=njl_id_230, type=FirmwareProgress
May 31 2016 22:47:45 Authorized granted for user: admin
May 31 2016 22:47:45 INFO: request method POST
May 31 2016 22:47:45 INFO: dpv_=dpv_1464727660000, njl_id_=njl_id_244, type=FirmwareImage
May 31 2016 22:47:45 INFO:AAGET_LOCAL_INFO: sinfo .model=ReadyNAS, model_num=104, .serial=3EPB44EM00385, .firmware_name=(null), .firmware_version=6.5.0
May 31 2016 22:47:45 INFO:AAGET_REMOTE_INFO(STEP 1 URL:) http://update.readynas.com/download/ReadyNASOS-arm/index?key=d4cd51e5cc36bb0736f67eb9123ae453&model=ReadyNAS&model_num=104&current_v
ersion=6.5.0
May 31 2016 22:47:46 answer=info::name=ReadyNASOS,version=6.5.0,time=1463182439,size=61579264,md5sum=f4fcd05fdb724eddf453948c4f0fe7be,arch=arm,descr=ReadyNASOS Update,release_notes=https://
kb.netgear.com/app/answers/detail/a_id/30662
May 31 2016 22:47:46 INFO:AAGET_REMOTE_INFO: version:6.5.0 size:61579264 descr:ReadyNASOS Update release_notes:https://kb.netgear.com/app/answers/detail/a_id/30662 md5sum:f4fcd05fdb724eddf4
53948c4f0fe7be time:1463182439

 

 

Please help, and sorry for my bad english :(

Installation & Upgrade
  • TwILeK1's avatar
    TwILeK1
    Jun 01, 2016

    Hi

     

    Problem solved.

     

    I mounted some directory from externa usb device in fstab

    But when booting the device first try to mount disks from NOT mounted device ...  (directory not found)

     

    So can fix readynasd to skip these user error and log out :)

     

    Remove it -> /media/USB_HDD_5/MyData /Data/MyData rw bind

7 Replies

Replies have been turned off for this discussion
  • mdgm-ntgr's avatar
    mdgm-ntgr
    NETGEAR Employee Retired
    Jun 01, 2016

    How full is the 4GB root volume?

    # df -h

    # df -i

     

    Which apps or other packages have you installed?

    Can you send in your logs (see the Sending Logs link in my sig)?

    • TwILeK1's avatar
      TwILeK1
      Aspirant
      Jun 01, 2016

      Hi

       

      root@NyulNAS:~# df -h
      Filesystem Size Used Avail Use% Mounted on
      udev 10M 4.0K 10M 1% /dev
      /dev/md0 4.0G 2.0G 1.8G 53% /
      tmpfs 249M 0 249M 0% /dev/shm
      tmpfs 249M 1.2M 248M 1% /run
      tmpfs 249M 0 249M 0% /sys/fs/cgroup
      tmpfs 249M 0 249M 0% /media
      /dev/md124 4.6T 4.1T 469G 90% /Data
      tmpfs 249M 0 249M 0% /Data/Filmek/Mese
      tmpfs 249M 0 249M 0% /Data/Filmek/Dokumentum
      tmpfs 249M 0 249M 0% /Data/Filmek/_3D
      tmpfs 249M 0 249M 0% /Data/Filmek/Western
      /dev/md124 4.6T 4.1T 469G 90% /home
      /dev/md124 4.6T 4.1T 469G 90% /apps

       

      root@NyulNAS:~# df -i
      Filesystem Inodes IUsed IFree IUse% Mounted on
      udev 63201 471 62730 1% /dev
      /dev/md0 65536 36418 29118 56% /
      tmpfs 63641 1 63640 1% /dev/shm
      tmpfs 63641 597 63044 1% /run
      tmpfs 63641 9 63632 1% /sys/fs/cgroup
      tmpfs 63641 7 63634 1% /media
      /dev/md124 0 0 0 - /Data
      tmpfs 63641 7 63634 1% /Data/Filmek/Mese
      tmpfs 63641 7 63634 1% /Data/Filmek/Dokumentum
      tmpfs 63641 7 63634 1% /Data/Filmek/_3D
      tmpfs 63641 7 63634 1% /Data/Filmek/Western
      /dev/md124 0 0 0 - /home
      /dev/md124 0 0 0 - /apps

       

      Apps:

      mysqlr6

      phpmyadminr6

      smbplus

       

      Installed packages:

      dpkg-query -l -> http://www.twilek.hu/apps.dpkg.txt

       

      The admin page don't loading, so i can't download logs, but i can tar gz the /var/log/readynasd (i sent the logs to the email address)

      • mdgm-ntgr's avatar
        mdgm-ntgr
        NETGEAR Employee Retired
        Jun 01, 2016

        Can you download the logs using RAIDar 6.1? If so, can you send those in?


        Your data volume is very full.

        There's quite a bit on the 4GB root volume as well.

NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology! 

Join Us!

ProSupport for Business

Comprehensive support plans for maximum network uptime and business peace of mind.

 

Learn More