NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
RN104 stuck on Booting after firmware upgrade
3 Days ago I installed firmware 6.9.3 on my RN104. I was in the other room. After about an hour on not being able to access my NAS, I went and saw on the LCD "Boot from USB Failed!". So thanks so muc...
I just spent a couple hours completely taking the NAS apart, cleaned, put back together. It wasn't very dusty, and the backup button did not appear stuck. However, I put it all back together, and surprisingly it seems to be working fine now. :)
Any help Netgear?
- Did the system automatically power off when USB Boot Recovery was complete?
Note not all USB keys are compatible
That error could suggest a problem e.g. the backup button being stuck in.
mdgm-ntgrwrote:
Did the system automatically power off when USB Boot Recovery was complete?
Note not all USB keys are compatible
That error could suggest a problem e.g. the backup button being stuck in.Yes, it auto shuts off everytime I've tried. I've used 2 different USB sticks (PNY 16GB and SanDisk 32GB). I've tried probably over 20 times. It appears to do it's 'recovery' each time and shuts off. I remove the USB stick, power on, and almost immediately gives the error.
It doesn't appear the reset button is stuck. It pushes in and out normally. If that were the case, not sure how that could happen because it is kept in a safe place where no one every touches the NAS...
Any other ideas?
Booting off USB uses the backup button not the reset button.
If the reset button was the problem you'd expect it to go into the boot menu each time you try to boot it.
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
