RN104 with 6.2.2 permanent freeze. How go back to 6.1.x?

desm1 wrote:
Maybe I can downgrade to 6.1.9. Even of I need to backup and Reset to Factory again :(

You cannot downgrade the firmware to v6.1.x once the NAS is upgraded to v6.2.x

I`m not sure that it`s not possible. Some special prepared USB.
Otherwise device is absolutely unusable.

yup, it was mentioned on the release notes of the 6.2.x that once it was updated there is no going back to 6.1.x , probably just gonna have to wait for a beta fix or official FW.

Can you send in your logs (see Sending Logs link in my sig)?

Which services do you use on the NAS? Any apps?

After RAID rebuild (last rebuild was finished but after hard power on/off, it started again), device hangs after 3-4 hours.
Ping works. SSH - not (was enabled before to try to monitor).
:-(

Small box of ...

Well I have had my 314 for less than a day and it was working fine. I uninstall Netgear surveillance and after that point I can't access the admin web page. I can access shares and ready cloud etc. just not the local admin page.

All within 24 hours from brand new. Not happy.

Contacted support, tried browser cache resets and disable, tried OS reinstall, all to no avail, told to put the item in tech support mode and hours on I am still awaiting some form of further interaction.


I bought the unit new in the UK, so have a right to go back to the retailer and ask for an exchange or refund which I may have to do, as I have no way of knowing how quickly, if at all this will be resolved, and I have no faith in the NAS now when it breaks so quickly.

I feel for you- it's a terrible position to be in, and neither of us can use our data currently can we?

I found interesting thing - as last time I switch off by power cord then rebuild process started. While process not finished then I can use device as usual. :-)
So may be just create cron script to loop rebuild forever? ;-);-)

Well, much relief on my front. Netgear support came through after 12 hours or so and fixed my problem. Turns out that the procedure to uninstall some apps is broken and leaving some files behind which then interfere with the Apache server in the box. They advise not to uninstall any more apps until the firmware gets fixed. I am running 6.2.2 - could this be a similar problem you are having?

Thank you, Ian, but in my case nothing was installed/uninstalled.
I use NAS as backup for my Home computers and DLNA server for NetTV (Philips) only.

So I began from 6.0.4 (more then year ago) and installed new firmware each time when GUI asked me about it. So it was no any doubts to install new ones, but now I think it was my mistake.

My reason was - maybe some new security issue fixes or errors were resolved. So I will wait 6.2.3. or new ReadyNAS series - RN204 :-)

Hello,
Whtih the 6.2.3 beta firmware, I still have freezes...
Someone else have the same issue?