Forum Discussion

Apprentice

Mar 09, 2017

Solved

RN214 - No IP address after 6.6.1 Update

Hi Guys, I'm in need of some assistance. I've just updated the rn214 to 6.6.1 and the nas now states no ip address on the front panel. A shutdown has not made any difference. It's directly ...

Pinkyg
Mar 10, 2017
Back up and running!

On my way home I remembered the NAS has a 2nd network port. If it is the settings for the NIC/port that have corrupted during the update, will the 2nd unused port be unaffected?
Swapped the ethernet cable to the other port and got an IP address.
I was then able to reach the network settings on the device.
The problem port was set back to DHCP and the cable swapped back, still no IP address.
A shutdown of the device and it's back up and running on the original port with an IP address.

Set the IP address back to static as before and everything is now back as it was.

Hopefully this can help anyone else who encounters the same problem.
It's possible this issue occurs on devices that apply the update when set with a static IP?

Also thanks to Jak0lantash for your help and suggestions too :-)

Pinkyg

Apprentice

Mar 10, 2017

Hi,

I should add, that there is no IP reservation for the NAS on the router, as I know another user resolved this issue by removing the reservation for his device.

Thanks

Geoff

jak0lantash
Mentor
Mar 10, 2017
What does RAIDar say?
http://kb.netgear.com/20684/ReadyNAS-Downloads#raidar
- Pinkyg
  Apprentice
  Mar 10, 2017
  Hi Jak0lantash,
  
  Unfortunately RAIDar doesn't see the device as it has no IP address. I tried it before I revealed the message on the front panel (by pressing the power button).
  
  I'm thinking I might have to go down the route of an OS reinstall as if it has no IP then I cannot connect to it at all?
  
  Thanks
  Geoff
  - jak0lantash
    Mentor
    Mar 10, 2017
    Pinkyg wrote:
    Unfortunately RAIDar doesn't see the device as it has no IP address
    
    That's not a hard rule, but OK.
    Is there any other message on the front panel?
    Are you confortable with connecting the NAS to the Ethernet port of a PC and run a DHCP server such as TFTPd64 to see if you receive any DHCP request?