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RN214 - No IP address after 6.6.1 Update
Hi Guys, I'm in need of some assistance. I've just updated the rn214 to 6.6.1 and the nas now states no ip address on the front panel. A shutdown has not made any difference. It's directly ...
Back up and running!
On my way home I remembered the NAS has a 2nd network port. If it is the settings for the NIC/port that have corrupted during the update, will the 2nd unused port be unaffected?
Swapped the ethernet cable to the other port and got an IP address.
I was then able to reach the network settings on the device.
The problem port was set back to DHCP and the cable swapped back, still no IP address.
A shutdown of the device and it's back up and running on the original port with an IP address.
Set the IP address back to static as before and everything is now back as it was.
Hopefully this can help anyone else who encounters the same problem.
It's possible this issue occurs on devices that apply the update when set with a static IP?
Also thanks to Jak0lantash for your help and suggestions too :-)
Hi,
I should add, that there is no IP reservation for the NAS on the router, as I know another user resolved this issue by removing the reservation for his device.
Thanks
Geoff
What does RAIDar say?
Hi Jak0lantash,
Unfortunately RAIDar doesn't see the device as it has no IP address. I tried it before I revealed the message on the front panel (by pressing the power button).
I'm thinking I might have to go down the route of an OS reinstall as if it has no IP then I cannot connect to it at all?
Thanks
Geoff
Pinkyg wrote:Unfortunately RAIDar doesn't see the device as it has no IP address
That's not a hard rule, but OK.
Is there any other message on the front panel?
Are you confortable with connecting the NAS to the Ethernet port of a PC and run a DHCP server such as TFTPd64 to see if you receive any DHCP request?
Hi Jak0lantash,
When I press the power button it will tell me the free disk space and then move on to say no IP address. From memory there was nothing else.
I could connect it directly to a pc and try that, if you could point me in the right direction for a clean download. It's not something I've done before though.
Thanks
Geoff
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