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Forum Discussion
superbear
Oct 10, 2017Tutor
RN214 btrfs corruption forced readonly
Hi I have an RN 214 that I could not write to any more. I have seen other have simular issues on the forum. Need suggestion how to proseed. The problem started earlier today. I updated the ...
- Oct 12, 2017
Hello superbear,
It appears the issue you have described requires assistance from the engineers and/or higher tier who can remote in to the NAS and fix this from the backend.
Unfortunately, It shows on your records that the support warranty of your product is already expired. You may try contacting support center and avail a support contract. That should allow you to extend the support for your product so they can escalate your issue to L3 or patiently wait for anyone in the community who has the knowledge in the SSH commands and fixing some issues from the backend.
Welcome to the community!
Regards,
Marty_M
NETGEAR Community Team
Marty_M
Oct 19, 2017NETGEAR Employee Retired
Hello superbear,
We’d greatly appreciate hearing your feedback letting us know if the information we provided has helped resolve your issue or if you need further assistance. If your issue is now resolved, we encourage you to mark the appropriate reply as the “Accept as Solution” or post what resolved it and mark it as solution so others can be confident in benefiting from the solution.
The Netgear community looks forward to hearing from you and being a helpful resource in the future!
Regards,
Marty_M
NETGEAR Community Team
superbear
Oct 19, 2017Tutor
Hi again
The information you have provided has not helped resolve my issue so I cannot mark any reply as a solution.
I am wainting for someone in the community who has the knowledge in the SSH commands and fixing some issues from the backend.
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