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Forum Discussion

OleGyldenloeve's avatar
Jan 12, 2020
Solved

RN214 invalid password after firmware 6.10.2

After installing firmware 6.10.2 from the admin browser interface NAS rebooted as expexted. After reboot NAS will not accept my usual password. Apearently, password reset has not been set on my devic...
  • Sandshark's avatar
    Jan 12, 2020

    Does your password include any unusual characters?  I'm not specifically aware of any new restrictions, but maybe one of the Netgear mods is.

     

    Did you try the default password password?  Maybe it somehow did an OS re-install instead of just an update.

     

    OS re-install from the boot menu will reset your admin password to the default.  It will also change IP allocation to DHCP if you had a static IP address.  Just be sure not to accidently do the Factory Default, as that wipes your data.

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