NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
RN214 Won't Boot even after Factory Reset
Never had a problem till now. I had to move my ReadyNas to another location. Powered down, moved it, turned it back on and it's stuck on "Booting... 67%"
After much internet searching, I tried diiferent options in the boot menu -- OS Reinstall, and even Factory Default (I do have everything backed up), but with both options and multiple attempts, it still stalls out while Booting, somewhere between 60-57%.The power button blinks blue, all 4 disk lights are lit up, and the ACT light is flashing steady. I left it trying to boot overnight, no progress.
Was looking into the USB Recovery tool, but couldn't figure it out. Also I use a Mac and can't open exe files.
I'm not sure the firmware. I haven't updated it in probably 6 months. I use this device primarily with PLEX. I would have thought a Factory Reset would do the trick. I'm just trying to get the thing back up and running.
Any help is greatly appreciated!
Set a reasonable time for the hardware clock and it appears to have booted fine now.
14 Replies
Replies have been turned off for this discussion
Just rebooted your system a few minutes ago. Weirdly the date on your system was set to 1929:
Sat Nov 30 11:02:35 PST 1929
Let me know if it comes up fine now.
parkeryoung wrote:
USB Recovery tool
That's where I would go. USB boot recovery followed by Factory Default. It's most likely that the F/W image in the flash is corrupted.
So I built a USB Recovery Tool on my Mac according to this: http://kb.netgear.com/29952/How-do-I-use-the-USB-Recovery-Tool-on-my-ReadyNAS-OS-6-storage-system?cid=wmt_netgear_organic with these files
and followed the steps here for "ARM-based systems": http://kb.netgear.com/29952/How-do-I-use-the-USB-Recovery-Tool-on-my-ReadyNAS-OS-6-storage-system?cid=wmt_netgear_organic#Manual_creation_for_ARM_systems.
It doesn't list instructions for my model 214 specificially, but it is a "ReadyNAS system has an LCD" which mine has. So I tried powering on while holding down the BACKUP button 15 sec (or longer) as instructed. But it never "confirm(s) that the ReadyNAS is in USB Recovery mode." It just says "Loading..." then "Booting..." and stays on booting forever. But doesn't even get to any percetage. Any other ideas? Please & thanks!
Also, I quick-erased each of the four 3TB drives with Disk Utility on my Mac. And then re-inserted them in the ReadyNAS. And using the Boot Menu, re-tried the Reinstall OS option. Booting made it as far as 70% (!!!) but then stalled there forever again :(
Maybe your Power Supply (PSU) is failing?
Since you have moved the unit you could try powering off, remove power cable, remove each disk and then insert back (re-seating), be sure to insert in the same slot or just do one at a time, then try to boot again
I suggest booting up "read only". That is described on page 62 of your hardware manual.
No luck. Still gets stuck "Booting..."
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
