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Forum Discussion
RN31200 - 6.7.5 - Management service is offline
Data stored on our RN31200 has become inaccessible. Upon using RAIDar, I see that the "Management service is offline". I have tried the following in this order: Restart Reinstall OS Upgrade fi...
Do you have a backup of the data?
StephenB,
Unfortunately, I do not... :smileysad:
JennC,
I've tried admin for username and password for password after OS reinstall, but I haven't had any luck.
Are you still able to access the NAS data with SMB (for instance, entering \\192.168.1.50 in windows file manager)?
Also, what is the purpose of the second ethernet connection (192.168.1.207)? Is it connected to a different network?
Also, does https://192.168.1.50/fwbroker respond?
I am unable to access NAS data with SMB. Also, https://<NAS_IP>/fwbroker does not respond.
I have disconnected, the secondary interface. It was connected purely for redundancy.
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