NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
RN314 no volume exists after disk replacement
Hi all, recently my NAS was showing "degrading" on the front panel. I logged in to the NAS and found out it was Disk 1 on the way out so I replaced it with a larger 4Tb disk (from 3TB) and after it ...
tez7171 wrote:
Hi all, recently my NAS was showing "degrading" on the front panel. I logged in to the NAS and found out it was Disk 1 on the way out so I replaced it with a larger 4Tb disk (from 3TB) and after it finished going through the motions, I logged in to have a look and now the volume has disappeared and an error saying "Remove inactive volumes to use the disk. Disk #2,3,4. The 3 drives are also shaded in red but not showing any errors on them. Any help would be much appreciated
Are you certain you replaced the correct disk?
Try downloading the full log zip file, and look in there for clues.
I downloaded the log files and looked in disk_info and doesn't appear to be any errors only a "Current Pending Sector Count :1" on channel 1
Health data
ATA Error Count: 0
Reallocated Sectors: 0
Reallocation Events: 0
Spin Retry Count: 0
Current Pending Sector Count: 1
Uncorrectable Sector Count: 0
Temperature: 37
Start/Stop Count: 4492
Power-On Hours: 55749
Power Cycle Count: 98
Load Cycle Count: 4677
The other 3 are as below
Health data
ATA Error Count: 0
Reallocated Sectors: 0
Reallocation Events: 0
Spin Retry Count: 0
Current Pending Sector Count: 0
Uncorrectable Sector Count: 0
Temperature: 33
Start/Stop Count: 1411
Power-On Hours: 49638
Power Cycle Count: 82
Load Cycle Count: 1576
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
