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Digital999's avatar
Digital999
Luminary
Jun 21, 2021
Solved

RN31400 Error message -- not explained

Received the following error last night during a routine NAS to NAS backup. 

 

The error occured on the 'receiving' NAS of the backup

 

tcp_act+633 

Unit does not answer the RAIDar poll

Unit seems to be locked up

 

Any help would be appreciated.

 

              

 

 


  • Digital999 wrote:

    Received the following error last night during a routine NAS to NAS backup. 

     

    The error occured on the 'receiving' NAS of the backup

     

    tcp_act+633 

    Unit does not answer the RAIDar poll

    Unit seems to be locked up


    If the unit is totally non-responsive then the next step would be to reboot it.  Note any errors on the LCD panel, and download the log zip file after the reboot.

     

     

1 Reply

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  • StephenB's avatar
    StephenB
    Guru - Experienced User

    Digital999 wrote:

    Received the following error last night during a routine NAS to NAS backup. 

     

    The error occured on the 'receiving' NAS of the backup

     

    tcp_act+633 

    Unit does not answer the RAIDar poll

    Unit seems to be locked up


    If the unit is totally non-responsive then the next step would be to reboot it.  Note any errors on the LCD panel, and download the log zip file after the reboot.

     

     

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