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Forum Discussion
nybblesandbytes
Oct 20, 2015Star
RN316 randomly freezing shared folder on 6.4.0
Hi, I upgraded a client's RN316 to firmware 6.4.0 about 2 days ago. The firmware update reported successful and all seemed ok for about half a day. Now the primary share (2.7TB) of data, has becom...
- Oct 21, 2015
Do you have ssh enabled? If so, can you go in and run top to see if "[btrfs-cleaner]" shows up and is using lots of CPU? If so, then you may well be experiencing an issue that's been reported in other threads.
vandermerwe
Oct 20, 2015Master
No way to go back, unfortunately.
There is an issue with the built in user group and network permissions but it sounds like your issue is unrelated.
I also have a 316 and I see an issue where windows explorer gets "stuck" when trying to open a folder in a share, if I cancel the request to open the folder and then double-click the folder to open it it opens the second time. This is extremely annoying. Possible similar to your issue. Take note Netgear.
Ir is of course possible that you have a disk problem unrelated to the firmware. Are the smart stats normal? Can you remove and test both drives with vendor tools?
- nybblesandbytesOct 20, 2015Star
Thanks for the quick reply vandermerwe!
Gaan ons op Saterdag wen? ;)
Not sure if it's related, but the Web Interface admin page also goes loopy at the same time as the shares lag - it just hangs for about 5 minutes and eventually comes up... slowly.
SMART status within the interface shows both drives as good. I haven't been able to remove the drives and test though...
It all went south after 6.4.0.
I was trying to figure out if something else on the LAN may be the cause - I have been scanning the logs on the switches - found one port with a ton of failed packets, so I am going to see what that is about tomorrow... could be flooding the LAN somehow maybe? Just grasping at straws here...
I will revert in the morning.
Thanks again for your help and time!
- btaroliOct 21, 2015Prodigy
Do you have ssh enabled? If so, can you go in and run top to see if "[btrfs-cleaner]" shows up and is using lots of CPU? If so, then you may well be experiencing an issue that's been reported in other threads.
- nybblesandbytesOct 21, 2015Star
Howdy,
thx for the reply.
currently it is switched off in settings, but I can enable it.
Thereafter however, I am at a loss - I wouldn't know how to get in via SSH or where to look for btrfs-cleaner... could you possibly advise me?
Many thanks in advance.
- nybblesandbytesOct 21, 2015Star
So it seems there isn't anything even plugged into the suspected LAN port on the switch, so that kinda rules that out.
Sporadic issues again today - share dropping randomly and freezing up PC's.
All I can see happening in the logs is old snapshots deleting on the hour.
Should I manually cleanup the snapshots?
Can I reload the same firmware (6.4.0) manually?
Just thinking of more options here...
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