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RN316 randomly freezing shared folder on 6.4.0
Hi, I upgraded a client's RN316 to firmware 6.4.0 about 2 days ago. The firmware update reported successful and all seemed ok for about half a day. Now the primary share (2.7TB) of data, has becom...
Do you have ssh enabled? If so, can you go in and run top to see if "[btrfs-cleaner]" shows up and is using lots of CPU? If so, then you may well be experiencing an issue that's been reported in other threads.
So after another day of troubleshooting, I have what I hope is some good news.
Netgear Support came back to me today after I sent them the full device logs this morning.
They noted something very obvious - my data volume is 90% full, and therefore very much in the red. Apparently they recommend that users stay under 80% for optimal operation.
I then went in and deleted some old snapshots and anything redundant, freeing up almost 100GB in the process.
I have to say that since then, I am cautiously optimistic as all users seemed to be stable at close of business.
I am busy monitoring the device remotely and will continue to do so tomorrow morning, and then report back... and then put an additional drive in of course!
KenD90027- how full is your RN316...?
Hi nybblesandbytes
I am curious to know whether you were able to get on to the web interface for your 316?
I am having a similar issue but I cant get on to the web interface to be able to delete snapshots/disable the snapshot schedule. Mine is also incredibly full so I am hoping this will be a fix if I can get on to it to delete snapshots.
BennyKind Web interface is fine - occasionally it freezes up for a few minutes, but it comes right after a while.
After I deleted some snapshots things seemed to improve a bit, but we went ahead and got an extra 4TB drive today.
I have just installed it and it is resyncing - estimated time to resync is 25 hours, so will likely finish sometime tomorrow.
I will be sure to report back after the storage has been expanded.
Problem remains on my RN314, unable to access admin page to delete snapshots. Was at 90% of 3.5TB nybblesandbytes .
So far I have performed a successful usb recovery for the 6.4.0 and then successfully ran an OS recovery through the boot menu. After rebooting, the unit has an active activity light for several minutes while the LCD shows "Booting..." . Shares are available on the network during that time. Then at some point the shares lose accessibilty and the activity light goes dark. Suggestions anyone? mdgm-ntgr?
KenD90027 have you made any progress on this?
I managed to get on to the admin page for about 10 minutes, deleted maybe half the snapshots before it kicked me off again and now again I am unable to connect to admin page or access the folders.
Becoming a real big problem for us now.
Update as at 18:00 today - the extra 4TB hard drive finished resyncing and I now have over 4TB free space available.
The client has closed for the weekend so I don't have any feedback since then, however I will be taking this up again on Monday morning, to establish if the device is now 100% stable again, and performing normally.
Netgear's official position on this was that the ReadyNAS should have 20% - 25% free space available...
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