NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
RN316 randomly freezing shared folder on 6.4.0
Hi, I upgraded a client's RN316 to firmware 6.4.0 about 2 days ago. The firmware update reported successful and all seemed ok for about half a day. Now the primary share (2.7TB) of data, has becom...
Do you have ssh enabled? If so, can you go in and run top to see if "[btrfs-cleaner]" shows up and is using lots of CPU? If so, then you may well be experiencing an issue that's been reported in other threads.
So after another day of troubleshooting, I have what I hope is some good news.
Netgear Support came back to me today after I sent them the full device logs this morning.
They noted something very obvious - my data volume is 90% full, and therefore very much in the red. Apparently they recommend that users stay under 80% for optimal operation.
I then went in and deleted some old snapshots and anything redundant, freeing up almost 100GB in the process.
I have to say that since then, I am cautiously optimistic as all users seemed to be stable at close of business.
I am busy monitoring the device remotely and will continue to do so tomorrow morning, and then report back... and then put an additional drive in of course!
KenD90027- how full is your RN316...?
Hi nybblesandbytes
I am curious to know whether you were able to get on to the web interface for your 316?
I am having a similar issue but I cant get on to the web interface to be able to delete snapshots/disable the snapshot schedule. Mine is also incredibly full so I am hoping this will be a fix if I can get on to it to delete snapshots.
BennyKind Web interface is fine - occasionally it freezes up for a few minutes, but it comes right after a while.
After I deleted some snapshots things seemed to improve a bit, but we went ahead and got an extra 4TB drive today.
I have just installed it and it is resyncing - estimated time to resync is 25 hours, so will likely finish sometime tomorrow.
I will be sure to report back after the storage has been expanded.
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
