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Forum Discussion
rn42200 fails to boot
I have a RN42200 with two brand new WD2002003FZEX drives installed. I am unable to gett them to initialize./fomat and I've tried to up date the OS too. In both cases the LED screen goes from Netgear ...
Start by removing the disks and powering up. Then see if RAIDar sees the NAS with a "no disks status".https://kb.netgear.com/20684/ReadyNAS-Downloads#raidar
Also, connect the disks to a windows PC (either with SATA or with a USB adapter/dock) and try testing them with Western Digital's Lifeguard utility.
If you are the original purchaser, you have 90 day phone support (via my.netgear.com). Use that if you have it.
Thank you for the reply. Raidar doesnt see it with both disks removed.
Hi mgustus,
If RAIDar still cannot detect the NAS even if there are no disks inserted, there is a possibility that the chassis is faulty.If you are the original purchaser, you may contact our support for the warranty replacement.
Regards,
JohnCM_S
NETGEAR Community TeamHi mgustus,
We’d greatly appreciate hearing your feedback letting us know if the information that has been provided was able to resolve your issue or if you need further assistance.
If your issue is now resolved, we encourage you to mark the appropriate reply as the “Accept as Solution” or post what resolved it and mark it as solution so others can be confident in benefiting from the solution.
The Netgear community looks forward to hearing from you and being a helpful resource in the future!
Regards,JohnCM_S
NETGEAR Community Team
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