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jah313's avatar
jah313
Tutor
Sep 18, 2023

RN516 Drive expansion not syncing the drive

Hi All,

 

I have an RN516 (FW 6.10.8) with six 2TB drives and am running out of space. I have 6 new 8TB disks that are from the approved list. I swapped out disk 6 with one of the new drives and all went well with syncing. I then pulled Disk 5 (2TB) and put in a new 8 TB. The NAS sees the correct new disk but never starts to sync. I am assuming it was not formatted. 

 

I needed to get back to work, so I pulled the new 8TB disk and put back the original 2TB and it is now syncing, so it should go back to normal after a few hours. 

 

How do I get the new 8TB disk to be accepted and synced on the swap? Do I need to format it? If so, how do I do that to just that one disk so it does not change/alter the other five disks?

 

Thank you!

 

Also, I added a screenshot of the log.

7 Replies

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  • StephenB's avatar
    StephenB
    Guru - Experienced User

    FWIW, the HCL hasn't been updated in a long time.  I recommend ignoring it, and getting either an enterprise-class drive, or a CMR NAS-purposed drive (WD Red Plus or Seagate Ironwolf).  That said, HGST drives are enterprise class, and have a very good reputation - so they should work fine.

     

    Possibilities include

    • that the drive is defective
    • that the drive wasn't blank, and just needed to be formatted in the NAS.

     

    I suggest testing the drive in a PC using WD's lifeguard utility.  You'll need to connect the drive either with SATA or a usb adapter dock.

     

    You could also download the full log zip, and look in there for clues.

    • jah313's avatar
      jah313
      Tutor

      Thank you so much for the info.

       

      One problem, all of my computers are MACs đŸ˜‚

       

      I do have an enclosure I could test it with but I am not sure what software to use on the mac to check the drives. Do you have any advice?

       

      Also, if it checks out, can I format just that drive on the NAS by highlighting and clicking format on the right of the screen?

      • StephenB's avatar
        StephenB
        Guru - Experienced User

        jah313 wrote:

         

        I do have an enclosure I could test it with but I am not sure what software to use on the mac to check the drives. Do you have any advice?

         


        Unfortunately none of my computers are Macs.

         

        An alternative is to use ssh to get into the NAS, and then run the long smart test using smartctl.  Have you ever used ssh?

         


        jah313 wrote:

         

        Also, if it checks out, can I format just that drive on the NAS by highlighting and clicking format on the right of the screen?


        You could try that, yes.

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