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Forum Discussion
tino19625
May 03, 2020Tutor
RN51600 – ReadyNAS 516 6-Bay, Diskless won't boot any longer
Hello folks - Came to my PC to discover that the NAS 516 wasn't accessible and had an error code of "MOUNT_BLOCK_ROOT+25" - I searched the forum and saw this issue already. I created a USB recovery...
- May 04, 2020
Although it is out of warranty, you can still get paid support.
Also, if you purchased between 1 June 2014 and 31 May 2016 you have lifetime chat support at my.netgear.com. So take advantage of that if you have it.
tino19625
May 04, 2020Tutor
Hi Stephen,
I did purchase between those dates and checked warranty for the device - it's covered for chat - is that done via this channel or somewhere else?
thanks
tino19625
May 04, 2020Tutor
would anyone know if I purchased an RN3138 could I retrieve the data from the existing HD that I mentioned earlier?
thanks!
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