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Forum Discussion
RN626X Firmware upgrade problem
I noticed my RN626 indicated a new upgrade was available about 10 days ago. I went ahead and clicked on the upgrade button and didn't think about it until today when I noticed that timemachine backu...
FWIW, you don't need to post serial numbers here unless a mod requests them.
Try powering down the NAS, and remove all the disks (labeling them by slot). Then power up the NAS, and see if it reports a "no disks" status. Also check with RAIDar ( https://kb.netgear.com/20684/ReadyNAS-Downloads ) - it should also discover the NAS and report a no disks status.
If that fails, then the issue is with the NAS chassis itself - so you should contact paid support (my.netgear.com). I'd request an RMA - they will validate that request, and if possible fix your NAS remotely.
If you do see the "no disks" status, then the problem is on the OS partition on the disks. So try an OS reinstall (which partially reinstalls the OS from the NAS flash memory). Pages 146-147 in the hardware manual give you the procedure: http://www.downloads.netgear.com/files/GDC/READYNAS-100/ReadyNAS_%20OS6_Desktop_HM_EN.pdf
The OS reinstall doesn't affect your data, but it does modify a couple of configuration settings. It will
- reset the NAS admin password to password
- reset the NAS network configuration to use DHCP, and disable NIC bonding.
- Turn off quota on the volume settings wheel.
Let us know if that helps.
I removed the disks, after power down, powered up and the panel reports the same message, "booting....". I cannot ping the RN626X nor does raidar locate the device. The Lan1 ethernet lights are lit, but that doesn't help anymore than the front panel displaying "booting...".
I will contact support. Thanks for the timely followup.
-d
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