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RNAS 314 w/6.5.0 - Mixed Mac 10.11.6 and Win7 - Locked Autocad TMP and excel files, etc
Urgently need some direction on this. Thanks in advance for any help you can provide: We have windows 7pro and now Mac 10.11.6 users hooking into the RNAS314's shared drives and many of them are...
What firmware are you running?
You could try installing smb-plus and disabling oplocks (though that also might be a dead end).
Have you tried this? https://support.microsoft.com/en-us/kb/942146
Not sure if you read my post, entirely. I have a whole paragraph on the firmware and a concern about updating to 6.5.1 from my CURRENT at 6.5.0.
I looked at your link to technet and I dont think that applies.
Again, I have Autocad users opening and editing files on the ReadyNAS 314 and the .tmp files that autocad makes become locked and messes up the saving of the files. (Autocad complains, then leaves .tmp files everywhere.. chaos / upset users ensues..)
Let me summarize my questions :
- Does Snapshots and/or ReadyCloud mirroring enabled have any affect on files being locked?
- What is the preferred method for OSX/Mac to connect to shares that has no issues? CIFS or SMB? Should I just use AFP instead (which does not use Oplocking)?
- Is there any known issue in 6.5.0 that may be related to this erratic locking of files?
- Is updating to 6.5.1 going to be a bad idea? (I've read war stories on here about losing all data, etc)
- With Windows 7/10 clients ALSO accessing the share, is there a list of things I should change to make sure THEY are not the problem with locking files (Disable Explorer previews? etc?)
I've made this as concise as possible. Please bump the issue if you can - I have growing upset with my clients losing money, chasing .tmp files from Autocad and getting confused.
Thanks in advance
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LogicObserver wrote:
Not sure if you read my post, entirely. I have a whole paragraph on the firmware and a concern about updating to 6.5.1 from my CURRENT at 6.5.0.
I did read it, but missed the parenthetical on being at 6.5.0. Sorry.
LogicObserver wrote:
I looked at your link to technet and I dont think that applies.
Looks on target with me. Errors on locked files, even though no one appears to be using them. If your win-7 users have the preview pane enabled, it could be part of the problem I think. Or apply the fix there.
LogicObserver wrote:
- Does Snapshots and/or ReadyCloud mirroring enabled have any affect on files being locked?
Snapshots: no
"Readycloud mirroring" - not sure what you mean by that. If you mean RAID, then no. If you mean ReadyCloud sync, then I don't know.
- What is the preferred method for OSX/Mac to connect to shares that has no issues? CIFS or SMB?
No opinion.
- Is updating to 6.5.1 going to be a bad idea? (I've read war stories on here about losing all data, etc)
I had no issues going from 6.5.0 to 6.5.1 (and then to 6.5.2 beta). I haven't seen much posted here about issues when upgrading from 6.5.0 to 6.5.1.
That said, it's good to have an up-to-date backup when upgrading firmware and/or manipulating disks.
- With Windows 7/10 clients ALSO accessing the share, is there a list of things I should change to make sure THEY are not the problem with locking files (Disable Explorer previews? etc?)Explorer Previews was the point of the technet link. Disabling oplocks is also worth a try.
Thanks for the detailed update! I really do apprecicate you taking the time and yea -- I think I'm going to try having the mac users (who are the Autocad users) first try connecting using AFP (which doesnt use oplocking) and DEFINTELY going to have any windows users turn off those preview panes!
I'll hold off on going to 6.5.1 for a minute.
And yes, I did mean the ReadySync cloud access. Just covering all bases on what processes or background things could snag files and render them locked or inaccessible in general.
More soon as I try this. Thanks again!
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