RND2150-100NAS Power Light blinking

Question

Heard a weird noise from my RND2150-100NAS, so tried&nbsp;rebooting it by holding the power button down.&nbsp; Since the device wouldn't reboot that way, just unplugged power and tried to do hard reboot, which usually worked in the past&nbsp;but after multiple attempts I see that the power light blinking continuously.&nbsp; ACT, Disk 1 and Disk 2 lights blink&nbsp;just once for a second&nbsp;as soon as I turn on&nbsp;but they&nbsp;do&nbsp;not stay on.&nbsp; I run RAIDar&nbsp;v4.1.3 on my Mac, it does not&nbsp;see this divice.&nbsp;&nbsp;&nbsp;I&nbsp;installed two Seagate 1TB disks&nbsp;in this device and it&nbsp;was working fine until a week ago.&nbsp; Recently I&nbsp;used this&nbsp;as a destination&nbsp;to auto backup&nbsp;of important files from&nbsp;my PC and I am guessing that may have filled up the disks.&nbsp; Just worried&nbsp;about failed disks and loosing data (family pictures).&nbsp; other than the pictures I am not worried about the rest of the data.&nbsp;&nbsp;I have seen&nbsp;few posts that are somewhat similar but just want to&nbsp;make sure&nbsp;I do&nbsp;it right and do not wipe out data.&nbsp; Please help.&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;

Marty_M · Answer

Hello MK21,

&nbsp;

It does appear that after generating a weird noise and power button stop responding you can no longer detect the NAS on the network. This might be signs of internal or hardware fault,&nbsp;please try to bypass the network connect computer directly to the NAS and check if the raidar can detect it. Also please check if&nbsp;you could still access and the boot menu of the NAS.

Welcome to the community!
&nbsp;
Regards,
Marty_M&nbsp;
NETGEAR Community Team

StephenB · Answer

Also I suggest checking out the two disks with seatools if you can - that requires access to a Windows PC and perhaps a USB-&gt;sata adapter.

MK21 · Answer

Dear Marty_M:&nbsp;Thanks for your reply.&nbsp; Like you suggested I tried connecting NAS to my computer directly (ethernet&nbsp;on NAS to ethernet on my laptop) and Raidar still doesn't recognize.&nbsp;&nbsp;When I connect this way the power light stops blinking after a while&nbsp;but Raidar&nbsp;wouldn't recognize.&nbsp; You also suggested to check if I can access the boot menu, not sure how&nbsp;to do this.&nbsp; Looks like a internal harware issue to me also and is there anything that I try to&nbsp;make sure this is the case?&nbsp;&nbsp;

StephenB · Answer

MK21 wrote:
Looks like a internal harware issue to me also and is there anything that I try to&nbsp;make sure this is the case?&nbsp;&nbsp;

Power down the NAS, and remove the drives (labeling them by slot).&nbsp; Then power it up, and see if RAIDar detects the NAS.&nbsp; It should show a "no disks" status.&nbsp; Make sure the NAS is powered down when you reinsert the disks.
&nbsp;
MK21 wrote:
You also suggested to check if I can access the boot menu, not sure how&nbsp;to do this.&nbsp;&nbsp;

The hardware manual for your duo v1 tells you how to do this.&nbsp; See pages 15-16 here:&nbsp;http://www.downloads.netgear.com/files/GDC/RND2110/Duov1_NV+v1_HW_en_06Dec11.pdf

MK21 · Answer

Thank you StephenB for your reply.&nbsp;Tried as suggested.&nbsp; Removed both drives and connected NAS device&nbsp;to&nbsp;my Windows laptop&nbsp;using ehternet cable.&nbsp; Raidar 6.3 detected NAS with no disk status&nbsp;for both disks.&nbsp; On the device power blue light&nbsp;stopped blinking after a while but other small green lights (2 disk lights, ACT and USB/Backup lights) were&nbsp;kept flashing.&nbsp;&nbsp;After&nbsp;inserting both the disks, I powered up&nbsp;NAS&nbsp;but Raidar was unable to detect NAS as previously and blue power light kept flashing.&nbsp;&nbsp;Does this indicate that the both disks are bad?&nbsp; I am worried about the data&nbsp;and if I can recover the pictures on these disks.&nbsp; I have backups for some but not all.&nbsp; Please suggest next&nbsp;steps that&nbsp;I can try.&nbsp; Thanks again.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;

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RND2150-100NAS Power Light blinking

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