NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Andy_Larkins
Jan 31, 2016Aspirant
RND4000 WIn 10 Unexpected Network error
ReadyNas NV+ RND4000 Windows 10 Home ver 1511 I recently went through a windows update and have lost the ability to see my RND4000 When I map the drive, it sees it but upon clicking the ico...
- Feb 08, 2016
Hi Andy_Larkins,
It seems like that's our best hope of resolving this problem. Clearly, not a problem with your ReadyNAS.
Keep this thread updated on what happens.
Kind regards,
BrianL
NETGEAR Community Team
BrianL2
Feb 01, 2016NETGEAR Employee Retired
Hi Andy_Larkins,
Welcome to the community!
Press the LCD screen to see the current IP address of your ReadyNAS. If it has an IP address that's within the range of your network, first check if you can access the admin page then try to access your files via Windows Explorer (\\NAS-IP Address). Here's an article that'll surely help.
Kind regards,
BrianL
NETGEAR Community Team
Andy_Larkins
Feb 01, 2016Aspirant
First up, thank you for taking some time to help.
The IP I have is correct. I can reach the device and interact with it with web browser no problem.
When I try with Explorer, I get a
\\192.168.1.2 is not accessible. You might not have permission to use this network resourse. Contact the administrator of this server to find out if you have access permissions.
The remote procedure call fails and did not execute.
Im running Raidiator 4.1.14 on the device so my menu doesnt match the suggested things to check in the article you referenced.
- BrianL2Feb 01, 2016NETGEAR Employee Retired
Hi Andy_Larkins,
Thanks for the fast response. Are you running domain in your network? If not, check the security mode running on your ReadyNAS and make sure it is set to "User-mode". Once this is done, manually set the permissions of your shares by following this article.
Let me know if you have other questions.
Kind regards,
BrianL
NETGEAR Community Team- Andy_LarkinsFeb 01, 2016Aspirant
I am not using a domain.
Following instructions, I set a user up called larks
I then used those credentials setting a mapped drive up. The error I now get is:
The network folder specified is currently mapped using a different user name and password. To connect using a different user name and passwod, first disconnect any existing mappings to this network share.
I dont see any other mappings listed
- BrianL2Feb 01, 2016NETGEAR Employee Retired
Hi Andy_Larkins,
Set the same permission settings on the share/s as seen on these screenshots.
Related Content
NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!