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Forum Discussion
Detritusuk
Jun 04, 2023Aspirant
RND4000v2 - RND4000 NV+ v2 - Readynas Wont Switch On Boot Up
Hello All, I am hoping for some guidance here. I have a Readynas NV+ v2 that wont switch on or boot up. The power supply has a green light indicator on the inline transformer brick and there...
- Jun 04, 2023
Detritusuk wrote:
Lets be clear too, that the main aim is to get the data off that's required from the drives. Configured as Flex Raid. 4 disks and single hard drive redundancy.
It should be possible to mount the RAID array manually in an x86 linux system.
You can also use RAID recovery software in a PC - R-Studio would work. You'd want the $79.99 version.
Note you can see if the software can access your data before purchase.
StevoW
Sep 15, 2023Aspirant
I too have this NAS device - with 4TB of data on it. Configured with RAID 5 and 4 WD Red drives of 2TB each. It has worked fine for years! Recently it just stopped working and disappeared from the list of network devices. I tried the age old trick of turning off and back on again. The device display just reads "Booting...." I left it alone overnight - next morning it still reads "Booting...." The 4 LEDs do not come on. RAIDar only "sees" this device if I power it on no disks inserted.
I have tried everything I have seen on the support pages to no avail including trying to do a factory reset with a non partitioned 2TB hard drive. It is looking like a hardware problem, but I do not have the skills to poke around inside the box in any useful way.
I am keen to access the files on these drives and copy them en mass to a new device. Does anyone have a redundant but working ReadyNAS NV+ v2 chassis they are prepared to sell? Or any other suggestion as to how I can access and copy my files?
Any advice would be much appreciated.
StevoW
Sandshark
Sep 15, 2023Sensei - Experienced User
Before you buy a used NAS, you need to be sure of what version your NAS and the one you are buying are. Many users incorrectly believe they have an NV+ V2 (or Duo V2), but really do not, and many are similarly sold mislabeled. I recently looked at eBay and none of the "NV+ V2" or "Duo V2" listings really were V2's.
The problem stems from the fact that Netgear originally used the v2 (and v3) designations on the sticker of the NAS to indicate a minor hardware revision. They later released an entirely different box, incompatible with your volume, and called it a "V2". So, ignore anything on the paper stickers. If it says "V2" on the front of the unit, it's really a V2. An NV+ V2 is also black in color and has an external supply and a V1 is silver with an internal supply. If your NAS (or one you are purchasing) doesn't meet that description of a V2, it's a V1 (which, of course, isn't labeled that way because they didn't know there would ever be a V2).
But your problem really doesn't sound like a hardware one to me. You say RAIDar sees the device when no drives are installed, but not without. Does that include when you installed the spare drive? What does the front display say when you've inserted your volume or just the spare drive?
Can you get into the reset button menu (with at least the one drive installed)? Since you say you did a factory reset with the spare drive, I think you can, and that's a sign the hardware is probably OK.
One thing that can be a hardware one that only affects the unit when a drive is in it is a weak power supply. For most other things, the fact that the NAS is visible in RAIDar without drives is another indication that the hardware is fine. In your case, a corrupt flash may be the issue, which can be fixed using USB recovery.
- StephenBSep 15, 2023Guru - Experienced User
Have you tried testing the drives in a Windows PC? Generally I suggest using vendor tools (WD's dashboard software for Western Digital; Seatools for Seagate).
Be caretul to remove/insert drives with the NAS powered down. Also I recommend labeling by slot as you remove them, so you can preserve the slot ordering.
- StevoWSep 20, 2023Aspirant
Thanks StephenB - I have tried one of the drives in a USB carrier chassis and ran R-Studio in demo mode. It certainly read the drive and found the raid info. I will try it on the other 3 drives. I have now labelled and numbered all 4 drives with stickers - I am hoping that I can at least visually verify the sequence numbers using R-Studio in demo mode 😉 I am confident that 3 of the drives are in the correct sequence are either 2,3,4 or 1,2,3 the 4th drive may be 1 or 4.
Thanks for your comments - the are much appreciated.
StevoW
- StephenBSep 20, 2023Guru - Experienced User
StevoW wrote:
Thanks StephenB - I have tried one of the drives in a USB carrier chassis and ran R-Studio in demo mode. It certainly read the drive and found the raid info. I will try it on the other 3 drives.
You'll need to connect at least three of the drives at the same time to offload the data.
- StevoWSep 20, 2023Aspirant
Thanks a lot Sandshark I will re test the process on the old NAS chassis to see if I can resuscitate it - heading your advice re version discrepancies..... and noting very carefully the consequences of each step - I want to be maga careful not to loose any of my data!
Your advice and warnings are much appreciated.
StevoW
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