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mrwizard93's avatar
mrwizard93
Aspirant
Mar 20, 2017

RNDP600E will not boot from from USB recovery tool

I cannot seem to get the darn RNDP600E to boot from the recovery USB that i created using the USB recovery tool app. I have tried 6 different thumbdrives and nothing. 

 

I followed the instructions for booting from the USB - turn off system, insert USB, hold down backup button, turn on, keep holding button for 15 seconds, release. NOTHING!!!! It never goes to "Booting from USB" on the display screen. The thing is stuck on "ReadyNAS" on the LCD screen on the device and the fan hums at a higher rate of speed. 

 

Is there something I am doing wrong or is specific to this model?

 

I also tried to boot from teh boot menu and doing a "OS Reinstall" but nothing again. It just hums there on reading file structure. That is it.

 

BTW, my main issue seems to be that the firmware is corrupted somehow. I am able to get the NAS up with a clean spare drive I have floating around. The thing is that I have almost 7TB of data on the NAS (or rather used to) and recovering it would be a pain. 

 

Any ideas on how to get this thing up and running? Is there a way to use that new drive and insert the remaining 5 old drives to bring everything up and running? 

 

Thanks,

CB

7 Replies

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  • mdgm-ntgr's avatar
    mdgm-ntgr
    NETGEAR Employee Retired

    The system coming up fine using a scratch disk shows that the problem is not the firmware on the internal flash so USB Boot Recovery is a waste of time.

    • mrwizard93's avatar
      mrwizard93
      Aspirant

      Why would the boot start up and then say "Retry Startup"? My thought process was to try either a USB recovery to force the loading of the OS or to just do an OS Reinstall. But as I mentioned, I can't get either to start. Clearly (hahaha), I am not an expert on this but that was my best guess.

       

      I also tried running check disks on the drives that I have and they all seem to be fine although the NAS was sending me reports a while back regarding a small number of allocation errors. BTW, correct me if I am wrong but the way I had it understood was that if one of my drives failed, the NAS would stay up and running. Let's say one drive failed, why would the system get stuck on startup? 

       

      Is there a way for me to run a report to see where the error is manifesting itself? I don't want to waste anyboby's time here fishing around without solid data to look at. 

       

      Thanks 

      CB

      • jak0lantash's avatar
        jak0lantash
        Mentor

        The system and the settings are stored on the disks. So if it's stuck on "retry startup", it's because that OS volume is somehow corrupted. USB Boot recovery is to rewrite the flash (where boot menu and firmware/system archive for factory default installation are stored), so useless here. OS Reinstall is to rewrite some of the system and settings on top of the existing OS. But as it doesn't wipe it and reinstall the OS from scratch, it doesn't solve all the boot issues.

        Next steps would be to manually fix the OS, or to manually share the volume on the network.

  • I hadn't realized that that disk was in such bad shape.

    I removed disk 4 and tried to restart several times and no go. Still stuck at "Retry Startup". I tried removing the power cord for a minute to see if that made a difference and nothing.

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