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sygenltd's avatar
sygenltd
Aspirant
Mar 22, 2016
Solved

RNDP6610 HDD release catch

Hi All,

This may sound silly but our readynas needs a HDD replacing and I cant get the hotswap drive out. The release catches appear to be covered with a circluar piece of plastic - they are not rectangular like in the manual. Can anyone help this is really frustrating.

  • It's not silly, its a flawed older tray design.

     

    There are two options:  

     

    One is to push a stiff paperclip or a pushpin into the hole in the center of the button ("A" below).

     

    If you look through the slots at "B" (flashlight might be needed) you can see a release that you can also slide with a stiff paperclip or a small screwdriver.  That often works better.

     

    stucktrayrelease.png

    There is also a youtube that might be helpful:

     

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  • StephenB's avatar
    StephenB
    Guru - Experienced User

    It's not silly, its a flawed older tray design.

     

    There are two options:  

     

    One is to push a stiff paperclip or a pushpin into the hole in the center of the button ("A" below).

     

    If you look through the slots at "B" (flashlight might be needed) you can see a release that you can also slide with a stiff paperclip or a small screwdriver.  That often works better.

     

    stucktrayrelease.png

    There is also a youtube that might be helpful:

     

    • JennC's avatar
      JennC
      NETGEAR Employee Retired

      Hello sygenltd,

       

      Here's the YouTube link: https://www.youtube.com/watch?v=zKczCPiqc-4

       

      The disk trays with round button are the old disk trays, rectangular ones were made because of the stuck issue.

       

      We hope this helps, let us know.

       

      Welcome to the community!

       

      Regards,