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Forum Discussion
Harrell0
Jun 30, 2020Aspirant
'Root' volume is at 100%
Hello My ReadyNAS RN2120 is getting me the error that the system volume 'root' is at 100% usage I need to fix this problem so that i can update the RadyNAS OS
- Jul 06, 2020
Harrell0 wrote:I will contact paid support to get a price.
There should be a per-incident support option available that would be the cheapest. If you can't find it, send a private message to one of the mods ( JohnCM_S or Marc_V ), using the envelope icon in the top right of the forum page.
Also, don't purchase Gearhead support, as it doesn't cover the NAS.
JohnCM_S
Jul 04, 2020NETGEAR Employee Retired
Hi Harrell0,
We’d greatly appreciate hearing your feedback letting us know if the information we provided has helped resolve your issue or if you need further assistance.
If your issue is now resolved, we encourage you to mark the appropriate reply as the “Accept as Solution” or post what resolved it and mark it as a solution so others can be confident in benefiting from the solution.
The NETGEAR community looks forward to hearing from you and being a helpful resource in the future!
Regards,
Harrell0
Jul 06, 2020Aspirant
The support team will not work with me because the product is End-of-Life.
How do i find out what is the biggest folder in the root directory and how to free up space in that directory ?
- StephenBJul 06, 2020Guru - Experienced User
Harrell0 wrote:
The support team will not work with me because the product is End-of-Life.
End-of-Life status doesn't matter, you can still purchase paid support as long as
- the equipment is new
- you purchased from an authorized reseller.
Harrell0 wrote:
How do i find out what is the biggest folder in the root directory and how to free up space in that directory ?
One way to find the biggest folder is here: https://community.netgear.com/t5/Using-your-ReadyNAS-in-Business/RN314-FW-6-7-1-root-partition-full-how-to-fix/m-p/1284659#M130056
What apps do you have installed?
Do you use USB backup jobs on the NAS?
- Harrell0Jul 06, 2020Aspirant
No i do not have any apps installed, its used as just a stright NAS device.
And i do not use USB Backup jobs.
I will contact paid support to get a price.
- StephenBJul 06, 2020Guru - Experienced User
Harrell0 wrote:I will contact paid support to get a price.
There should be a per-incident support option available that would be the cheapest. If you can't find it, send a private message to one of the mods ( JohnCM_S or Marc_V ), using the envelope icon in the top right of the forum page.
Also, don't purchase Gearhead support, as it doesn't cover the NAS.
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