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jrstorms's avatar
jrstorms
Initiate
May 13, 2021

RR2304 ReadyNAS Anitvirus stopped os 6.10.5

Antivirus stoppped updating in February 2021 was on OS 6.10.4 hotfix 1.  Recently (may 12, 2021) updated OS to 6.10.5 and antivirus still is not updating.  Is there a subscription that I do not know ...
JohnCM_S's avatar
JohnCM_S
NETGEAR Employee Retired
May 19, 2021

Hi jrstorms,

 

I would just like to check if you still need help on this issue. You may just update this thread if you still need help.

 

Regards,

  • Jrstorms2's avatar
    Jrstorms2
    Aspirant
    May 19, 2021
    Contacted netgear support and they replaced under warranty with a refurbished unit.
    • Jrstorms2's avatar
      Jrstorms2
      Aspirant
      May 19, 2021
      Sorry. Misread. Wrong ticket. I had a nighthawk router that was replaced. This was for readynas and antivirus is still not updating.
      • JohnCM_S's avatar
        JohnCM_S
        NETGEAR Employee Retired
        May 19, 2021

        Hi Jrstorms2,

         

        Can download the system logs of your NAS and send it to me so we can check? You may upload it to a cloud storage site then send me the download link via private message.

         

        Regards,

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