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Forum Discussion
Rsync backup problem using dyndns hostname
I have two readyNAS drives, one at work and one at home, they have both been working fine but I wanted to put a larger drive in the one at home so I started again with setting up my backups. When...
Yes, I am able to connect to me router at work when I'm home by using the https://myhostname.dyndns.biz:xxxx
Where xxxx is the router remote management port.
gjenkins87 wrote:
Yes, I am able to connect to me router at work when I'm home by using the https://myhostname.dyndns.biz:xxxx
Where xxxx is the router remote management port.
Not exactly the question I asked, but likely good enough.
if IPv6 is enabled on the NAS, try disabling it.
If you have ssh access on the NAS, then try nslookup xxxx.dyndns.biz and see if that finds the right IP address.
Hi,
Thanks for getting back to me.
II know it's not exactly what you suggested but the teamviewer session i setup has timed out and I think the PC at home has now gone to sleep so I can only tell you what I have already tried.
I will try disabling IPv6 and report back.
I have no experience with SSH but I will give that a go too and tell you know how I get on.
Thanks for your help so far.
Hi Stephen,
It has beena while since I last looked into the problem as work has been very busy.
I have disabled IPv6 and I can ping the routers from each end, I tried the command you suggested to see what the hostname returned (very helpful command btw, i never knew you could do that!)
It returns the correct ip cmd prompt readout below
Server: Unkown
Address: XXX.XXX.XXX.XXX <= local gateway ip
Non-authoritative answer:
Name: XXXX.dyndns.biz
Address: XXX.XXX.XXX.XXX
It's a bizare problem we're having but I have spoken to my boss (who has the remote NAS at his house) and he has had a new sky router installed (looked very similar to me on the admin webpage) perhaps this is the source of our problems?
We have also changed our broadband provider so we are now on a fibre newtork (can't think why that would affect it)
It all worked fine before.
Hello gjenkins87,
Since you have a new Broadband provider are you getting static ip address or you will need to re-configure your dyndns address for the rsync? Please set the backup job again and check if you will get the same problem.
Regards,
Marty_M
NETGEAR Community TeamHi Marty,
We have actually stayed with the same provider but switched to their fibre service, they have not given us a static IP address.
The settings in the router have changed to suit the new service (PPPoE) but Dynamic DNS remains the same.
My boss brought the NAS drive into the office so that I can perform the backup while they are on the same network as we haven't backed up the data in nearly a month.
Once the data is synchronised I will take the drive home with me and see if I can setup the rsync from my home network, this might tell us if there is something wrong with his new SKY router.
Regards,
Gareth
gjenkins87 wrote:
We have also changed our broadband provider so we are now on a fibre newtork (can't think why that would affect it)
It all worked fine before.
If anything it should work faster on fibre ...
gjenkins87 wrote:
he has had a new sky router installed (looked very similar to me on the admin webpage) perhaps this is the source of our problems?
It could be. With rsync you'd need to forward the port to the NAS.
Also, the local NAS IP likely changed. Generally I use IP address reservation for the NAS local IP, though a static IP could be a fallback.
I think I'm getting to the bottom of the problem.
I have put the external ReadyNAS in my house and I still failed to get a backup to work.
I then (through searching formus) found someone with port problems.
So I checked to see if the Rsync port was open on the local router as I have setup a port forward rule for the local NAS drive (it has a reserved IP).
When I used canyouseeme.org and other port checking websites it would report that the port 873 was closed.
Using teamviewer I setup a port rule for the remote NAS drive at my house and the same sites showed the port was open so the problem appears to be with the local router (Netgear nighthawk D6220 - Firmware: v1.0.0.24_1.0.24)
I have tried turning Upnp off/on (as that was mentioned on a forum somewhere) still no joy, I have tried opening FTP ports and testing those, they don't work.
So I think that this problem is really with the router but any input would be welcome.
Thanks for all your help,
Gareth
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