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Forum Discussion
jukkaforss
Jul 07, 2013Tutor
Scrub Volume Command failed
Hi, I started scrub many days ago, it still says that it is running: Scrubbing in progress: 21.97% completed. Now I try on stop it, I get error, red cross: There was an error in volumes. ...
StephenB
Aug 16, 2013Guru - Experienced User
First I'd run vendor diags (in this case Lifeguard) on the drive. You'd do this in a PC (using a USB enclosure or adapter is fine).
If it passes, I would engage Netgear support (support.netgear.com if your 90 days phone support is up).
If it fails, try returning it to the seller first, since they would exchange it for a new drive. If it is too late for that, contact WDC, they will provide a re-certified replacement.
If it passes, I would engage Netgear support (support.netgear.com if your 90 days phone support is up).
If it fails, try returning it to the seller first, since they would exchange it for a new drive. If it is too late for that, contact WDC, they will provide a re-certified replacement.
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