NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

MTUser2013's avatar
Nov 29, 2016
Solved

Security Option Missing from Menu ReadyNas NV+

I have one ReadyNas NV+ on a windows domain that I liked as a storage option so I bought another and set it up on the domain (Windows Server 2012 R2). In comparing my setups through the menu, I noticed that I don't have a security tab for the original ReadyNAS NV+, just Admin password and user accounts. On the new machine I just set up, it has the extra option of security that I used to to join it to the domain.

 

I don't understand why one machine doesn't have the security option. Both machines are running the 4.1.15 firmware.

 

What am I missing?

  • FramerV's avatar
    FramerV
    Dec 04, 2016

    Hi MTUser2013,

     

    Please try the following credentials:

     

    Username: admin

    Password: netgear1

     

     

    Regards,

7 Replies

Replies have been turned off for this discussion
  • JennC's avatar
    JennC
    NETGEAR Employee Retired

    Hello MTUser2013,

     

    I guess you can try clearing the browser cache first, then try to access its FrontView again. Also, if you can access the shares and files of this NAS that has no Security mode option, the best thing you can do next it perhaps back up the data then factory reset it and reinstall it then check the FrontView.

     

    Welcome to the community!

     

    Regards,

    • StephenB's avatar
      StephenB
      Guru - Experienced User

      These are both NV+, correct?  A duo v1 also runs 4.1.15 but doesn't support AD security.

       

    • Hello,

       

      Thanks for the help. I tried your suggestions about clearing the cache etc and looking in Frontview. The option did not appear. I did not want to do a factory reset as I have a lot of files on the unit. I did try the firmware reinstall option from the boot menu. I know this option destroys the set admin password, but I thought it reset the unit to factory defaults: admin and password? I cannot get into the unit using this combination.

       

      Do I have the correct default combination? I googled it and found a netgear KB article.

      • FramerV's avatar
        FramerV
        NETGEAR Employee Retired

        Hi MTUser2013,

         

        Please try the following credentials:

         

        Username: admin

        Password: netgear1

         

         

        Regards,

NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology! 

Join Us!

ProSupport for Business

Comprehensive support plans for maximum network uptime and business peace of mind.

 

Learn More