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RoBa's avatar
RoBa
Star
May 11, 2018
Solved

Serial number is changed to NONE000200000 and mac address is changed to 00: 50: 43: 02: 00: 00 RN102

Hi, after a raidar malfunction reported "management service is offline". Then I removed the discs and tried to reset the S.O. Now I connect as an administrator but I notice a very strange thing: the serial number has changed to NONE000200000 and moreover the mac address is changed to 00: 50: 43: 02: 00: 00 completely different from the factory.I think that I have not reinserted hard disk because I'm running a copy of the data after installing with linux the partition with mdadm. What can I do. Thanks in advance

  • RoBa's avatar
    RoBa
    May 11, 2018

    Thanks for the invaluable help. Excellent assistance and fast. Thanks again


    I know the Bad disk, is only for a try, thanks

     

    Can I insert the disks that were originally mounted on the NAS?

    But I do not remember the slot can I identify them in some way having the ability to read them from linux ?

     

6 Replies

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  • mdgm-ntgr's avatar
    mdgm-ntgr
    NETGEAR Employee Retired

    This should be easy to fix.

     

    Did you recently update the firmware, especially from pre-6.4.x firmware to 6.4.x (or later)?

    • RoBa's avatar
      RoBa
      Star

      I was already at the latest version 6.9.3 I would say as soon as it came out maybe a few months ..

      • mdgm-ntgr's avatar
        mdgm-ntgr
        NETGEAR Employee Retired

        I can see a factory reset was done on 6.9.1 and it was updated to 6.9.3 shortly thereafter.

         

        The NAS is now up with the correct serial number.

         

        The disk currently in the NAS is bad though.

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