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GuiGuy's avatar
GuiGuy
Aspirant
Jul 13, 2012

Sigh: New Bad ReadyNAS

Hi all,
I have a new ReadyNAS NV (RND4000). New hard disk drives (4 X 2T WDs). I also have access to 4 X 2 T Seagates.

The unit goes to "Booting", then
Booting...
ERR: Bad Firmware :(

There is a look of two green LEDs flash, the Four LEDs flash.


What do I do?

17 Replies

Replies have been turned off for this discussion
  • I am having some success. After a thousand reboots, factory resets, I now have 2 X 2T WDs configured and running as X-RAID. Will have a calming beverage and insert HDD # 3 in about an hour.
  • mdgm-ntgr's avatar
    mdgm-ntgr
    NETGEAR Employee Retired
    Hmmm have you checked your disks to see if any of them are bad? I wonder if a bad disk could have been causing issues. Were the disks formatted in a PC before being put in the NAS (the NAS needs to format the disks and formatting them via a PC can cause issues)?
  • mdgm-ntgr's avatar
    mdgm-ntgr
    NETGEAR Employee Retired
    It looks like you're running 4.1.8 now. Did you manually install 4.1.8? As for the ATA errors there was a compatibility issue with old firmware which meant the ATA error count on some WD drives increased by 6 on each reboot (pre 4.1.7). So long as the count doesn't increase any further I would think the ATA error count of 12 is probably due to this.
  • Thanks for all the help, guys. I installed 4.1.8 earlier today as per the instructions above. I had to do several factory resets but eventually with a new WD 2T in Channel one I got the "waiting for RAIDar" message on the LED panel.

    I let it build to X-RAID and sync, shut down, inserted a second WD 2T, rebooted. The resync took 7 hours to complete. I have just inserted the third WD 2T. Finger's crossed.

    Of course, I can't help but think "It shouldn't be this hard".

    But thanks again, everyone.
  • I now seem to have the unit running. The last of four WD 2T drives has gone in and is now initializing...

    Reflecting on my problems, I had placed four drives into the ReadyNAS when setting it up. The boot sequence did not give me a "Waiting for RAIDrar" message. I then experimented with drive combinations and factory resets. No luck. At odd times I was getting alerts, including dead drive ones on drives that were brand new and well.

    I then inserted a single 320G drive and, although I again did not get the "Waiting for RAIDrar" message, RAIDrar's SETUP button enabled and I was able to get into Frontview.

    Frontview then said, let's upgrade to the latest and greatest (4.1.9) which I did. That's when the Bad Firmware errors started.

    Taking the advice offered here in this thread I eventually downgraded the firmware to 4.1.8.

    I then took a WD 2T drive, reset its partition table with gparted, set the partion to NTFS, formatted it and put in the ReadyNAS. I did a factory reset and voila, there was the "Waiting for RAIDrar" message. It's been smooth sailing after that, although my paranoia was now complete; I progressively initialised one drive at a time.

    Whether 4.1.9 was at issue I don't know, but I cannot see myself upgrading again. Life's too short.


    Again, thanks to all.

    Cheers
  • mdgm-ntgr's avatar
    mdgm-ntgr
    NETGEAR Employee Retired
    Best to delete the partition on a used disk before adding it as the NAS will need to format it, though what you did can work out fine sometimes.

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