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Sinage's avatar
Sinage
Aspirant
Jul 24, 2018

Slow Running RN104

Hi All,

 

My RN104 is driving me crazy and I hope someone can help!!! 

 

I have two issues that might be related. Firstly a little background I used to use a NV+2 system that was great however drive bays 1 and 4 failed and I needed a replacement ASAP. I bought a RN104 (second hand) and after a few issues transfered all the data over from the failing NV+2. 

 

the RN104 does not allow the installation of Apps (Plex and iStat) are the ones I would like, The process seems to fail at the "Preparing Packages" stage though I'm not 100% sure. 

 

The other main issue is the bandwidth is so slow!!! I mainly use the unit for media streaming and watching 1080p films is impossible as the film either buffers every few minutes or I get a "Network error" message. - Just another note when I was copying all the files over from the old NV+2 I got a number of copy retry messages on the large mkv files.

 

I only have SMB / ReadyDNLA / HTTP / HTTPS enabled - no virus checking etc. 

 

Running NAS Performance Tester 1.7 give Avg performance of ~ 3.5 MB/s writes and sometime ~10MB/s Reads though the Read tests do crash sometimes with "An unexpected Network Error Occured" message!

 

Running the same NAS Performance test from the same PC to another PC's drive gives 80-90MB/s results. 

 

Any ideas???

 

Thanks

 

Simon

19 Replies

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  • Sorry I forgot to add - PC linked to NAS through NetGear 5 port ethernet switch. 

     

    ReadyNAS is running most upto date firmware 6.9.3

     

    Regards

     

    Simon

    • StephenB's avatar
      StephenB
      Guru - Experienced User

      What model switch are you using?

       

      Is the NAS RAID array fully synced, or is that still in process?

       

      Do you have only one ethernet cable from the NAS to the switch?   If you are using both, what bonding mode did you configure?

      • Sinage's avatar
        Sinage
        Aspirant

        Hi - thanks for the response.

         

        The ethernet switch is a NETGEAR GS105UK 5-Port Gigabit Unmanaged Ethernet Switch. I only have one ethernet cable connected from the NAS tot he switch. Looks a bit scary to add a second!!! 

         

        One thing I did try last night - again after the frustration of another stuttering film viewing try - I copied a 4.5Gb film off the NAs back onto the HTPC. This was achieved in less than five minutes! However when you look at the copying bandwidth it sometimes drops to either a very low values or completely stops!!! I believe it is these drop offs/hlats that are killing the film streaming. This would also explain the file copying retry issues etc I have seen and the NAS Performance Tester utility also failing with "unexpected Network Error"

         

        Regards

         

        Simon

         

         

         

        So I need to find out why the 

  • Retired_Member's avatar
    Retired_Member

    Well, it sounds like not all your participating components are connected via GBit ethernet. I have all GBit network connections and streaming from my RN104 to a PC through GBit ethernet is around 40 MBit. That concerns the whole path (NAS, switch and/or router and workstation).

     

    However, my RN204 is doing about 90 MBit in comparable cases. The RN104 is just very weak regarding processor and memory.

     

    Should you have already implemented all GBit ethernet, here are some more hints on how to improve performance and stability of an RN104.

    https://community.netgear.com/t5/Idea-Exchange-for-ReadyNAS/Improving-performance-and-stability-of-RN104/idi-p/1253865

    • Sinage's avatar
      Sinage
      Aspirant

      Hi 

       

      Thanks for the reply.

       

      I actually tried something obvious last night - I copied a file from the NAs to the HTPC. The 4.5Gb file was copied in less than 5 minutes. However when i looked at the bandwidth figures the copy rate dropped intermittantly to a very low figure and stops sometimes. This is why I think film streaming has issues...it can;t cope with the slow down / halts in data flow.

       

      I have tried both ethernet ports and get the same issue - could this be a hardware issue? I am a bit scared to try to run both ethernet ports paired!

       

      Cheers

      Simon 

      • Retired_Member's avatar
        Retired_Member

        To my knowledge pairing the two ethernet ports on an RN104 will probably have no effect.

        Sorry, I'm running out of ideas. Maybe somebody else could help further.

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