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Forum Discussion
Slow Upload Times
I just completed a very large shoot of a dance recital (~6,000 pics) and am trying to upload them using the option that allows me to load from files already on the NAS. It is taking more than 30 secs per picture to upload each file. At this rate it will take FOREVER to get these things ready for hosting.
Can someone please help me with what I need to look at or tweak to speed things up?
I am using a NV+ v2 with 4 2TB drives in RAID X2.
Any assistance would be greatly appreciated before my wife drives me crazy asking when the pictures will be available.
Thanks
Can someone please help me with what I need to look at or tweak to speed things up?
I am using a NV+ v2 with 4 2TB drives in RAID X2.
Any assistance would be greatly appreciated before my wife drives me crazy asking when the pictures will be available.
Thanks
22 Replies
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- Are you using WiFi or ethernet?
What % full is the NAS? - There is 5.2TB free / 5.4 TB
I have tried to hard wire them both through the router as well as my wireless NC connection. There wasn't an improvement in performance. I am thinking it has to do with something on the NAS as all the data is already on the unit? - 5.2 TB free or 5.2 TB used?
Note there is a drastic slowdown if the v2 is more than 80% full. If you have only .2 TB free, than you are at 97% full.
If you are 97% full the "solution" (arguably a work-around) is to archive 1 TB of data temporarily (perhaps to a USB drive) and delete it from the NAS. That should let you finish the project.
Then expand the volume, by replacing at least two of them (preferably 3) with 3 TB models. I suggest the WD RED WD30EFRX, be sure to google the forum on the specific drive model before you buy. Don't depend on the HCL alone.
BTW, do you have a backup? - 5.2TB FREE
I just started using this thing a couple of weeks ago. - OK. If you have only used 3% of your capacity, then this performance issue is not related to the amount of data already loaded. That is good news.
Is your wired network gigabit or 100 mbit ethernet?
Also, note that if you purchased the unit new, you are entitled to 90 day free phone support - so you could try calling Netgear. After that, you can still get free support via support.netgear.com - Both the wired and wireless are Gigabit.
I have an open case with Netgear. Hopefully something will come of it...
I did buy it new, but from Amazon - not sure if that makes a difference?
No, all that matters is that you are the original purchaser (the warranty is not transferable).wido78 wrote: ...I did buy it new, but from Amazon - not sure if that makes a difference? - The same issue here. I have all connected on gigabit ethernet network. It is unusable.
Netgear support will only support us if we pay them even though the product is brand new. - New purchases get 90 free phone support. After that free support requires that you use support.netgear.com
wido78 wrote: I just completed a very large shoot of a dance recital (~6,000 pics) and am trying to upload them using the option that allows me to load from files already on the NAS. It is taking more than 30 secs per picture to upload each file. At this rate it will take FOREVER to get these things ready for hosting.
Can someone please help me with what I need to look at or tweak to speed things up?
I am using a NV+ v2 with 4 2TB drives in RAID X2.
Any assistance would be greatly appreciated before my wife drives me crazy asking when the pictures will be available.
Thanks
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