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Forum Discussion
Snapshot recovery mode does not give destination pop-up
As per OS 6.4.1 Software Manual and Knowledge Base (http://kb.netgear.com/app/answers/detail/a_id/23403), restoring individual files and folders should prompt for destination. I am not getting the d...
Thank you for the reply.
Sorry for the broken link -- the document you correctly linked is the one I was referring to.
As for the "pop-up" destination dialog that we're discussing, I don't think it's a browser-level-pop-up-into-a-new-window that can be blocked by the browser, but rather an in-page thing, just like all the other "pop-up" elements in the ReadyNAS admin page interface (which are all working fine for me).
Nevertheless, I did try your suggestion and tried three different browsers (Chrome, Firefox, & Safari), all with their built-in pop-up blockers disabled -- same result: the immediate in-page "pop-up" that says "The selected file is being restored now."
Any other suggestions?
thanks,
-capaz
Hello capaz,
Can you update to the new release 6.5.0?
ReadyCloud accounts (including your invited users) need to be upgraded to MyNETGEAR accounts. ReadyCloud is now exclusively available for 6.5.0 and will no longer be available to lower FW versions.
Please have a read of ReadyCLOUD to MyNETGEAR Single Sign-On FAQ
Regards,
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