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Forum Discussion
capaz
May 17, 2016Tutor
Snapshot recovery mode does not give destination pop-up
As per OS 6.4.1 Software Manual and Knowledge Base (http://kb.netgear.com/app/answers/detail/a_id/23403), restoring individual files and folders should prompt for destination. I am not getting the d...
capaz
May 17, 2016Tutor
Thank you for the reply.
Sorry for the broken link -- the document you correctly linked is the one I was referring to.
As for the "pop-up" destination dialog that we're discussing, I don't think it's a browser-level-pop-up-into-a-new-window that can be blocked by the browser, but rather an in-page thing, just like all the other "pop-up" elements in the ReadyNAS admin page interface (which are all working fine for me).
Nevertheless, I did try your suggestion and tried three different browsers (Chrome, Firefox, & Safari), all with their built-in pop-up blockers disabled -- same result: the immediate in-page "pop-up" that says "The selected file is being restored now."
Any other suggestions?
thanks,
-capaz
BrianL2
May 24, 2016NETGEAR Employee Retired
Hi capaz,
Would like to know if you have tried JennC's suggestion. Kindly update this thread once done.
Kind regards,
BrianL
NETGEAR Community Team
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