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Forum Discussion
jimk1963
Apr 13, 2026Virtuoso
SNMP shutdown of ReadyNAS 6.10.9 using CyberPower UPS not working
CyberPower rack-mount UPS CP1500PFCRM2U powering 4 ReadyNAS boxes (212, 314, 424, 528X).
All are Ethernet connected including UPS using RMCARD205 optional Ethernet Card.
ReadyNAS are all connected to the UPS via SNMP like the example shown below.
When UPS is on battery, battery can drain all the way to 0% and NAS units never gracefully shut down. Why?
Is a NUT server mandatory for this to work?
My rack has a Home Assistant OS laptop, running Network UPS Tools integration. It can monitor the UPS over SNMP.
6 Replies
- StephenBGuru - Experienced User
jimk1963 wrote:
When UPS is on battery, battery can drain all the way to 0% and NAS units never gracefully shut down.
Try powering all the equipment connected to the UPS to normal mains power, leaving the network connections. Then connect something else to the UPS power, and pull the plug. See if the NAS shuts down normally when the power drains.
Of course you do need to make sure that any switches between the NAS and the UPS are also protected. If they are also using SNMP to power down, it is important that that not happen until after the NAS shuts down.
- jimk1963Virtuoso
Hi StephenB , good to hear from you as well. Yes am well aware of the power requirements, I have a Ubiquiti rack with UDMP Max controller, multiple switches, UNAS Pro, HAOS laptop, etc., all connected to a Ubiquiti PDU Pro power distribution box that connects to the UPS. The shutdown thresholds I'm working with ensure the NAS are properly powered down before the controller/switches/etc lose power themselves. Everything works as expected, with two exceptions: (1) ReadyNAS on SNMP doesn't power down as the battery drains all the way to 0%, and (2) UGreen NAS UPS interface is a mess, doing silly things like trying to start its NUT server while configured as a NUT client, locked-out GUI, false connection failure notifications, etc. As noted, I've solved the ReadyNAS issue for now by configuring them as Remote UPS connections, and using HAOS NUT server to send shutdown signals when battery reaches 20%. It works, but wanted to check with you guys if you ever saw issues with SNMP UPS connection failing to execute shutdown. The fact that all 4 NAS boxes failed to shut down is probably a clue to whatever's going wrong.
- SandsharkSensei
I didn't intend for you to make the USB option permanent. I am simply asking to see if the settings on the UPS seem to work correctly with another connection method because this sounds more like an issue with those settings than with the NAS or SMTP itself.
- jimk1963Virtuoso
Understood, was just giving you broader info. USB works just fine, same as SNMP in terms of connecting to ReadyNAS. I do not know if USB does a better job of actual shutdown on low battery, have not run that test yet. I spent hours debugging this with AI tools, no resolution yet. I moved onto the UGreen NAS issues, and discovered myriad issues, ticket has been opened with UGreen.
- SandsharkSensei
There is no attached example. There is no NUT server required. What SNMP profile are you using? Do the NAS show that they are connected to the UPS and that all is OK with the UPS? Does it work with the UPS connected via USB? Have you checked the settings on the UPS to insure it's set up to send a shut-down message via SNMP?
- jimk1963Virtuoso
Hi Sandshark , using SNMP profile v1, CyberPower. Deleted the example because it had serial number etc., apologies. It was just the basic view in Power settings showing the NAS was "online" and connected to the UPS. The UPS status shows green "online" when AC power is applied, and "on battery" in yellow when I pull the plug. So the connection works fine. Since I have 4 ReadyNAS units the USB option isn't great unless I do the "USB to the first NAS, then make the other 3 NAS remote to the first NAS". Ordinarily I would have just done this and punted. But I have another NAS now, a UGreen DXP6800 Pro, whose SNMP implementation is the worst I've ever seen. The only reliable method I've found with it so far is USB. Well, there's only one USB from the CyberPower. So I need SNMP to work on the ReadyNAS. Since I couldn't rely on SNMP properly shutting down the ReadyNAS, I ended up pointing all 4 ReadyNAS at the Home Assistant NUT Server (NUT Tools add-on). From there, I'm using HA to force the NAS shutdowns when UPS battery reaches some threshold, currently 20%. It works but took some effort, because the HA core couldn't execute a shell command directly due to lack of direct access to the NUT Docker container. Had to create a loopback SSH path from HA to the Advanced Terminal add-on, and run the FSD command from that shell. PITA and without AI I never would have figured this out. I'm still perplexed why basic ReadyNAS SNMP connection to the CyberPower didn't just work to shut them down. Ironically, SNMP connection to the UGreen actually did work to shut it down, but the UGreen OS keeps broadcasting a notification that the UPS is disconnected (every 5 minutes, super annoying). The only way I've been able to get rid of that notification is by USB-connecting the UGreen to the UPS. This power stuff is so ancient, antiquated, hard to use, just ridiculous.
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