NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
manitooo
Oct 29, 2014Aspirant
[SOLVED] Ready NAS Duo unaccessible after a resync
Hello,
A few days ago, I've received a warning about a resync that have to be done on the NAS
I clicked on it, This warns me about the background task and the fact that the NAS will still be accessible.
36 hours later :
- no frontview access
- no ping response
- no reachable via Raidar
- blue led is still on
- green led are on but not so bright (I sync they might blink to fast for me that leads to a low light intensity)
What should I do ?
- do I have to shut it down ?
- do I have to let it work (besides the fact that I have no clue of what it is currently doing ?
NB : both smart+ where OK before starting the resync process.
Best regards,
Manitooo
A few days ago, I've received a warning about a resync that have to be done on the NAS
I clicked on it, This warns me about the background task and the fact that the NAS will still be accessible.
36 hours later :
- no frontview access
- no ping response
- no reachable via Raidar
- blue led is still on
- green led are on but not so bright (I sync they might blink to fast for me that leads to a low light intensity)
What should I do ?
- do I have to shut it down ?
- do I have to let it work (besides the fact that I have no clue of what it is currently doing ?
NB : both smart+ where OK before starting the resync process.
Best regards,
Manitooo
14 Replies
- mdgm-ntgrNETGEAR Employee RetiredWell, I think a non-zero current pending sector count is enough in itself to suggest a disk needs replacing.
- StephenBGuru - Experienced User
Its a count of sectors that couldn't be read - if the errors had happened on a write, they would have been reallocated. So a small non-zero count is the same as a small number of reallocated sectors. Of course in both cases there are potentially a lot more failures with sectors that haven't been accessed recently. Also, disks can misbehave in ways that don't show up as horrible SMART stats. So if people are seeing hangs/poor performance, etc. then the disk might well be bad even if the stats look decent. The threshold for replacement is to some degree a personal decision (like most risk management).mdgm wrote: Well, I think a non-zero current pending sector count is enough in itself to suggest a disk needs replacing.
But this case is not in the gray zone - ~525 pending sectors means the disk is bad. - manitoooAspirantOK, it has boot this night then went stuck this morning.. the DISK 1 smart + indicator is increasing...
SMART Information for Disk 1
Model: WDC WD20EARS-00MVWB0
Serial: WD-WCAZA2025471
Firmware: 51.0AB51
SMART Attribute
Raw Read Error Rate 2979
Spin Up Time 1241
Start Stop Count 54
Reallocated Sector Count 0
Seek Error Rate 0
Power On Hours 33152
Spin Retry Count 0
Calibration Retry Count 0
Power Cycle Count 52
Power-Off Retract Count 51
Load Cycle Count 1728623
Temperature Celsius 39
Reallocated Event Count 0
Current Pending Sector 526
Offline Uncorrectable 25
UDMA CRC Error Count 0
Multi Zone Error Rate 3324
ATA Error Count 18
Extended Attribute
Hot-add events 0
Hot-remove events 0
Lp stat events 65615
Power glitches 0
Hard disk resets 0
Retries 0
Repaired sectors 0
I will stop it now (before trying to boot it again.. will try to save data a find a new HDD..
on my other nas, Hitachi HDD seems to be stronger than WD...
I hope that the NAS can boot correctly when only the DISK 2 is in ! - manitoooAspirantAfter shuting down the NAS, and removing the disk 1.. all is ok... I just get the time to find an other HDD and make a quick backup on the other NAS.. sorry for the delayed answer. Thank you very much for your time and help.
Related Content
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!