NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Something is preventing the ReadyNAS from connecting to the ReadyCLOUD server
Previously was able to access my NAS via ReadyCLOUD, but now it says its not connected and when I try to connect it keeps giving me the error "Something is preventing the ReadyNAS from connecting to the ReadyCLOUD server".
I have searched for answers but am yet to get it to work.
Please help.
14 Replies
Replies have been turned off for this discussion
coachbear12 wrote:
Previously was able to access my NAS via ReadyCLOUD, but now it says its not connected and when I try to connect it keeps giving me the error "Something is preventing the ReadyNAS from connecting to the ReadyCLOUD server".
Are you seeing the two green checkmarks on the cloud page of the ReadyNAS web ui?
What firmware are you running?
On the cloud page I can only see one green tick saying Internet Available.
Firmware is 6.10.4 Hotfix 1
coachbear12 wrote:
On the cloud page I can only see one green tick saying Internet Available.
Firmware is 6.10.4 Hotfix 1
Is the ReadyCloud app turned on?
Assuming it is, I'd start by rebooting the NAS and see if the ReadyCloud check returns. If it doesn't I'd try toggling the ReadyCloud service on and off.
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
