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Forum Discussion
hajo_s
Oct 05, 2015Aspirant
Streaming timeout on 104?
Hello community, Since recently - I suspect since firmware update 6.2.5 - my 104 disconnects streaming sessions after 30 minutes. I have turned off harddisk spin down to test but it still disconn...
- Oct 07, 2015
After further investigation I'm pretty sure now that those periodic cleanup scripts kill the streaming. I'm not exactly sure where php5 comes from -- is this a package originally bundled by Netgear or did I do something silly and installed it? I personally don't need it; unless another app I installed requires it. But since my apps are gone, I could remove php as well.
I have meanwhile changed the cron tab entry to run once a day when I sleep.
So thx once again Jenn, your guess about load was correct at the end :) Well, I learned my lesson. A Netgear 104 NAS is a NAS, not a full-blown Linux box. Can live with that...
JennC
Oct 06, 2015NETGEAR Employee Retired
Hello hajo_s,
Welcome to the community!
Do you have app running on the NAS such as AntiVirus plus, Sickbeard, etc.? Try turning them off and see if that helps.
Please also check if the ReadyNAS still uses the same IP address that was remembered by the media player.
Regards,
hajo_s
Oct 07, 2015Aspirant
Thx Jenn,
I'll check in the next days. Will turn off apps although I'm not sure that helps -- the disconnect happens after exactly 30 minutes every time, reproducible. Also, I don't have any heavy load apps (e.g. virus scan) scheduled for the time I stream. Tests will show :)
The box has the same IP assigned by the router all the time, it can't change. And I did reset the media player after timeout, the problem repeated 30mins later.
Anyway, thx again. Will test and report back...
- JennCOct 07, 2015NETGEAR Employee Retired
Hello hajo_s,
You may also try updating to the latest firmware version.
http://kb.netgear.com/app/answers/detail/a_id/29938
Regards,
- hajo_sOct 07, 2015Aspirant
Thx Jenn. Just did upgrade the FW, removed apps and tested. Problem persists. Then I remembered there's a way to download all the log files, so I went through them and tried to match time stamps to disconnects. I figure the media player buffers for a bit - then I found events happening every time some 2 minutes before a disconnect:
cron.log:
Oct 07 21:39:01 Saturn CRON[6677]: (root) CMD ( [ -x /usr/lib/php5/maxlifetime ] && [ -x /usr/lib/php5/sessionclean ] && [ -d /var/lib/php5 ] && /usr/lib/php5/sessionclean /var/lib/php5 $(/usr/lib/php5/maxlifetime))
(repeated every 30mins)
and with this onviously every 30mins in system.log:
Oct 07 21:39:01 Saturn CRON[6676]: pam_unix(cron:session): session opened for user root by (uid=0)
Oct 07 21:39:01 Saturn CRON[6677]: (root) CMD ( [ -x /usr/lib/php5/maxlifetime ] && [ -x /usr/lib/php5/sessionclean ] && [ -d /var/lib/php5 ] && /usr/lib/php5/sessionclean /var/lib/php5 $(/usr/lib/php5/maxlifetime))
Oct 07 21:39:03 Saturn CRON[6676]: pam_unix(cron:session): session closed for user rootAnd with it also the respective entry in systemd-journal.log
moreover, but probably unrelated, after a disconnect I created the log file archive and afterwards see in systemd-journal.log another error:
Oct 07 21:54:34 Saturn readynasd[3531]: head: cannot open `/sys/kernel/config/target/iscsi/*/tpgt*/lun/lun*/lun*/info' for reading: No such file or directory
Oct 07 21:54:35 Saturn readynasd[3531]: Segmentation fault (core dumped)
Oct 07 21:54:35 Saturn readynasd[3531]: Segmentation fault (core dumped)
Oct 07 21:54:35 Saturn readynasd[3531]: Error: Connection failure: Connection refusedThats all all the suspicious activity I find in the logs. Any clue? Thx again :)
- hajo_sOct 07, 2015Aspirant
After further investigation I'm pretty sure now that those periodic cleanup scripts kill the streaming. I'm not exactly sure where php5 comes from -- is this a package originally bundled by Netgear or did I do something silly and installed it? I personally don't need it; unless another app I installed requires it. But since my apps are gone, I could remove php as well.
I have meanwhile changed the cron tab entry to run once a day when I sleep.
So thx once again Jenn, your guess about load was correct at the end :) Well, I learned my lesson. A Netgear 104 NAS is a NAS, not a full-blown Linux box. Can live with that...
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