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Forum Discussion
yoban
May 09, 2017Apprentice
Surveillance App Will Not Start|Apps Missing In Admin Page|Cannot rebuild App List
Hi there I have been digging through the forums on solutions to what seems to be a common problem at the moment - cannot start surveillance app, apps icons all missing and cannot rebuild the list as ...
- Aug 07, 2017
Hi all,
Well I found some storage in a mates NAS as the only solution I could come up with is a factory reset.
Did this and all working again. Took the upgrade to 6.7.5 and all working. did one more reset and we are away again.
Now I need to get my Surveillance license key reactivated...ahhhh.
Paul
yoban
May 10, 2017Apprentice
Hi there,
Thanks for your response as I realised I have bundled a number of issues in this query that all seem to be related.
I am running v1.4.3-16 of readynas surveillance.
I have attached some screenshots of my issues:
When I try to launch the application from the admin page, I get the following:
This site can’t be reached
192.168.1.3 refused to connect.
yoban
May 10, 2017Apprentice
Hi all,
I just used raidar to run diagnostics and found this message:
Logs
- 2017-04-01 11:49:26: home.mount: Directory /home to mount over is not empty, mounting anyway.
Not sure if this is helpful or not
- StephenBMay 10, 2017Guru - Experienced User
yoban wrote:
Logs- 2017-04-01 11:49:26: home.mount: Directory /home to mount over is not empty, mounting anyway.
The home folders on the data volume are also mounted using /home as a mount point so the OS can access it. Normally the /home mount point itself is empty, but on your system it is not.
If your issue is caused by a filling OS partition, then this message could be relevant. It depends on how much data is actually in /home.
If you have ssh access enabled, you can take care of this issue yourself, otherwise you would need support's help. The procedure is here: https://community.netgear.com/t5/ReadyNAS-in-Business/Firmware-6-6-0-amp-6-6-1-error-in-Diag-report-from-Raidar/m-p/1210304/highlight/true#M6047
- yobanMay 10, 2017Apprentice
StephenB wrote:
yoban wrote:
Logs- 2017-04-01 11:49:26: home.mount: Directory /home to mount over is not empty, mounting anyway.
The home folders on the data volume are also mounted using /home as a mount point so the OS can access it. Normally the /home mount point itself is empty, but on your system it is not.
If your issue is caused by a filling OS partition, then this message could be relevant. It depends on how much data is actually in /home.
If you have ssh access enabled, you can take care of this issue yourself, otherwise you would need support's help. The procedure is here: https://community.netgear.com/t5/ReadyNAS-in-Business/Firmware-6-6-0-amp-6-6-1-error-in-Diag-report-from-Raidar/m-p/1210304/highlight/true#M6047
Hi there
Thanks for that. follow the steps and got an error when executing "rmdir /mnt/home/*". as the log date stamp is back in April 2017 and only a one off occurance, I am thinking that the issue was corrected with the OS upgrade to 6.7.1
Thanks for the guidance.
Back to my main issue of apps no loading/installing/etc.....
Paul
- yobanMay 10, 2017Apprentice
Additional information, for what it its worth:
root@Honbu:~# df
Filesystem 1K-blocks Used Available Use% Mounted on
udev 10240 4 10236 1% /dev
/dev/md0 4190208 744444 3034852 20% /
tmpfs 1015576 0 1015576 0% /dev/shm
tmpfs 1015576 3912 1011664 1% /run
tmpfs 507788 1248 506540 1% /run/lock
tmpfs 1015576 0 1015576 0% /sys/fs/cgroup
/dev/md127 11706113088 5802627932 5901376180 50% /data
/dev/md127 11706113088 5802627932 5901376180 50% /home
/dev/md127 11706113088 5802627932 5901376180 50% /apps
/dev/md127 11706113088 5802627932 5901376180 50% /var/ftp/Data
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