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Forum Discussion
Digital999
Jan 29, 2025Luminary
System not recognized in Windows connection
Perfectly operational ReadyNAS 626 system as of one week ago. Installed and recognized for the past three years. Connected and operational on five different Windows workstations. RAIDar can...
StephenB
Jan 29, 2025Guru - Experienced User
Digital999 wrote:
A windows browse enumerates/finds the device and lists it in browse window
Attempts to access device fail -- error message indicating name might have been misspelled.
It finds the system on the browse and lists it's name -- the same name as the past three years.
Worked fine until most recent Windows automatic update.
What happens if you run CMD and enter
net use * /d /u
net use z: \\nas-ip-address\data /u:admin nas-admin-password
Of course use the real IP address and admin password.
Digital999
Jan 29, 2025Luminary
The results mirror the Windows complaint...
"The local device name is already in use."
- StephenBJan 30, 2025Guru - Experienced User
Digital999 wrote:
The results mirror the Windows complaint...
"The local device name is already in use."
Did you try rebooting both the PC and the NAS? (likely you did, but just in case...)
Is this just the SMB/File Explorer access, or are you also unable to access the admin web ui?
- SandsharkJan 30, 2025Sensei - Experienced User
You do need to re-boot for edits of the hosts file to take effect.
Also, your error message is The local device name is already in use not an indication that the name is wrong or misspelled? The first command StephenB listed should have cleared all names that were in use. So try this and post exactly what responses you get.
net use net use * /delete net use net use z: \\nas-ip-address\data /u:admin nas-admin-password net use
If the second command warns you that you are deleting an active connection, reply YES.
I am expecting you will get different responses to each of the net use commands with no arguments.
What I suspect is that you have something that is attempting to automatically mount the NAS that is failing (quite likely simply a persistent drive mapping), but Windows is unaware it failed. So any attempt to re-mount it will give that error message. Now the thing is to find why it failed.
- Digital999Jan 31, 2025Luminary
Problem still exists but...
Fat fingering at is worst at the wrong time.
Firefox as the default browser. Recently we have been having some issues with Firefox -- switching to Chrome has exposed some fields in the browser display that Firefox does not display. Seems to be more prevalent on some banking applications and some Microsoft sites. That issue will be investigated separately.
Using Chrome login to the ReadyNAS is possible directly using the IP address (not fat fingered).
Using FileManager login to the ReadyNAS is possible from FileManager using the IP address which 'calls' on a browser to in turn direct to the IP address. Works.
This issue does not present with the Synology NAS on the same subnet.
My tentative conclusion is that ReadyNAS system is responding properly and connectivity is not an issue.
The issue is Windows based.
My next step is going to rename the ReadyNAS system since the Windows error messages indicate it is 'misspelled' or possibly the name is used. The Windows error messages vary between those two depending on the context of access attempts.
Will advise as to the result.
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