NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
dweinshel
Mar 17, 2019Tutor
System volume root's usage is 84%. This condition should not occur under normal conditions. Contact
So, I am now receiving this error message and have combed the community.
I see many have this issue but I am still not able to figure out what to do.
I have ssh'ed in to the root directory and can see...
asimb
Mar 18, 2019Star
Hi,
I had exactly the same problem. Since March the 5th the antivirus didn't update any more. On March the 17th I received the error message "System volume root's usage is 84%".
After 4 hours of investigation and research I think, I found out the problem. According to the information about OS 6.10 the newest version of the antivirus "ClamAV" is too large for the RN100-series.
I connected to the NAS via SSH and tried to update the antivirus manually by using "freshclam". The download of the latest databases worked fine, but the update of the antivirus ended in an endless loop and the root usage increased to 94%. After some research I found out, that the antivirus makes for each update a temporary directory located at /var/lib/clamav beginning with "clamav-..." and ending with ".tmp". Each of the directories has about 133MB. Each time the antivirus updates, the downloaded data are stored in such a directory, but if the update fails, the directory is not removed! So after about 10 days the root-volume is filled up and the system crashes.
My solution (usage on your own risk): remove the temporary directories mentioned above in /var/lib/clamav (BE CAREFUL - wrong deletion can destroy your system!). After this deactivate the anti-virus (else the next update will also fail and the filling up starts again). Restart the system to be sure, that all tasks are ended. On my NAS this worked.
Related Content
NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!