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p5taylor's avatar
Jan 16, 2018
Solved

System volume root's usage is 84%. This condition should not occur under normal conditions. Contact

Please help....

 

System volume root's usage is 84%. This condition should not occur under normal conditions. Contact technical support.

 

I keep getting this error, I have a small ammount of knowledge with linux using putty, it is slowly increasing in size i have thought about resetting but i have to much data on the drives is there a way to remove them reset and then rebuild.

 

root@Home-Server:/# df -h
Filesystem      Size  Used Avail Use% Mounted on
udev             10M  4.0K   10M   1% /dev
/dev/md0        3.7G  3.1G  420M  89% /
tmpfs          1009M     0 1009M   0% /dev/shm
tmpfs          1009M  620K 1008M   1% /run
tmpfs           505M  1.1M  504M   1% /run/lock
tmpfs          1009M     0 1009M   0% /sys/fs/cgroup
/dev/md127      1.9T  610G  1.3T  33% /data
/dev/md127      1.9T  610G  1.3T  33% /apps
/dev/md127      1.9T  610G  1.3T  33% /home


root@Home-Server:/# du -sh *
0       1
7.3G    apps
6.0M    bin
4.0K    boot


root@Home-Server:/# btrfs fi show /data
Label: '116548d8:data'  uuid: b78d3198-a934-4e9e-8249-3986dc467d7f
        Total devices 1 FS bytes used 606.88GiB
        devid    1 size 1.81TiB used 612.07GiB path /dev/md127

btrfs fi df /data


root@Home-Server:/# btrfs fi df /data
Data, single: total=607.01GiB, used=604.98GiB
System, DUP: total=32.00MiB, used=96.00KiB
Metadata, DUP: total=2.50GiB, used=1.90GiB
GlobalReserve, single: total=512.00MiB, used=0.00B

 

Apps installed: linux - dash, LogAnaylser, Recoll

 

Thanks in advance for your help.

 


  • p5taylor wrote:

    Running firmware V6.9.1, I have now also un-install all 3 apps that i had installed come down from 84% to 83%. Is there any way to reset the whole system to factory default and save my data on the hard drives if i remove them?

     


    Support knows how to rebuild the OS from scratch w/o touching the data volume, but I don't. 

     


    p5taylor wrote:

     


    248M    cache
    2.1G    lib

    Look further into here.  My cache is ~50M, and lib is 384M.  Everthing else looks reasonablely close.

14 Replies

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  • You can use:

    du -xhd1 /

    and then work your way to find the file using up space, it's likely a log file or database file related to some app that's installed.

     

    Full root is not cause for alarm in terms of data loss, it's a separate volume and if you can't figure out what it is I would recommend contacting support 

    • StephenB's avatar
      StephenB
      Guru - Experienced User

      ElfD wrote:

       

      Full root is not cause for alarm in terms of data loss, it's a separate volume and if you can't figure out what it is I would recommend contacting support 


      Paid support is certainly a good option for this.  Although there is little risk of data loss, if you don't address it promptly the NAS can become unresponsive (either the web ui, or file explorer access, or both).

       

      It might not be a log - what apps do you have installed?