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Forum Discussion
Ultra 6 freezing on boot
I've had the Ultra 6 for a few years, it's worked perfectly, I've not changed the 3 x 2Tb drives that it came with and the only "clever" thing I have done is follow the instructions to enable Transmis...
The memory test and disk test all returned good results. The machine has restarted successfully today. All the Health and Logs show good results. But, I've just spotted I am on fw 4.2.25. I'm a reluctant upgrader after an issue with a previous fw release that stopped DLNA working but I will upgrade tomorrow (unless someone says not to).
I've just checked and it is 3 years old in August so I will get on to them. I suspect Support will ask me to upgrade the fw before doing anything else.
I've no idea if SSH is installed. When I go to Addons tab in Frontview Chrome freezes so I can't tell what's installed (I've no idea why or how long it's done that). When I try to access the SSH Terminal command in the Android NAS Utilities app it tells me the SSH requires a username and I should check the configuration. I don't know how to do that /shame
StephenB wrote: The warranty should be 3 years - is it still covered? If so, try email support at support.netgear.com
I've just checked and it is 3 years old in August so I will get on to them. I suspect Support will ask me to upgrade the fw before doing anything else.
StephenB wrote: If you have ssh installed, try logging in and entering df . -h
df . -i
and let us know the results.
I've no idea if SSH is installed. When I go to Addons tab in Frontview Chrome freezes so I can't tell what's installed (I've no idea why or how long it's done that). When I try to access the SSH Terminal command in the Android NAS Utilities app it tells me the SSH requires a username and I should check the configuration. I don't know how to do that /shame
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