NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Unable to access boot menu on ReadyNAS 2304 using Reset + Power button combination
Hoping someone can provide some hints as to next steps. I have google'd and searched through this forum for different variations of 'cannot access boot menu' with and without 'readynas 2304' key word...
Assuming your RAIDar searches did include with no drives installed, then I think USB recovery is the next step.
OK...found this article but wanted to see if someone can confirm that the firmware image file should go into the x86 folder since the 2304 series is not directly referenced in the USB Recovery Tool support article.
I have a ReadyNAS 2304 and this shows to have an Intel Celeron Dual Core processor according to this: https://www.netgear.com/media/RN2120_RR2304_RN3138_tcm148-55959.pdf . Since there are all sorts of warnings about attempting to use this USB Recovery Tool I just wanted to make sure I'm doing the right thing đ
How do I use the USB Recovery Tool on my ReadyNAS OS 6 storage system? | Answer | NETGEAR Support
5. Open the Recovery Tool folder on your desktop and move the firmware file into it:
- If the ReadyNAS is an RN100 or RN2120 series model, move the firmware file into the Arm folder.
- If the ReadyNAS is a 200 or 210 series model, move the firmware file into the rn2xx folder.
- If the ReadyNAS is a 310, 420, 510, 520, 620, 710, 3130/3138, 3220, 3312, 4220, or 4300 series model, move the firmware file into the x86 folder.
Yes, the 2304 is an Intel X86 based system.
There is one thing I've seen before that caused a similar problem as you are experiencing: A bad temperature sensor. The NAS would shut down due to a detected overtemperature condition before boot was complete. Unfortunately, that's not a repairable failure.
But try the USB recovery first.
OK...thanks for the info...unfortunately, the NAS just powers up normally with the USB Recovery drive in either the front USB port or I tried one of the rear USB ports. With the NAS off and the USB Recovery drive plugged in I depress the Reset button until I hear/feel the 'click', then I touch the Power button and keep the Reset button depressed. After about 12 seconds the power light goes solid and nothing else happens. This is the exact same behavior as when I've tried to get into the Boot menu holding the Reset button down (without the USB Recovery drive plugged in) and powering on (with and without drives, plugged in and unplugged from network).
In terms of the NAS shutting off due to temperature sensor...I'm not sure that was a symptom as I can leave the NAS powered up (and undiscoverable) and it does not power off abruptly or anything like that...
Any other ideas? and thanks for the help that's been provided so far...much appreciated!
The 2304 has a (mini, I believe) display port, so I suggest you connect to it and a keyboard on USB and see if you get any additional clues watching what's happening during the boot. You may also be able to see something if you go into the BIOS settings, like if a voltage or temperature is showing up as out of spec. I've never had a 2304, but I believe those should work. They do with units that have an HDMI port.
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
