NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Atul_marwaha
Feb 22, 2021Aspirant
Unable to access data from ReadyNas
Hello .. need urgent help.. i moved my Ready NAS from office to home during lockdown and it had been disconnected for a while. Few days ago when i tried to connect it to my home network, it won't sho...
StephenB
Feb 26, 2021Guru - Experienced User
First thing is that you can't access the Web UI when there are no disks. So that is normal. The NAS installs linux and the ReadyNAS application software on a small partition on the disks.
Atul_marwaha wrote:
other observation i have it that when i insert the disks in NAS, the NAS goes off the RAIDar
this is consistent if i insert one disk or both...
Then I suggest testing the disks in a Windows PC using vendor tools next (lifeguard for Western Digital; seatools for Seagate). The disks can be connected with either SATA or a USB adapter/dock.
What disk model are you using? CMR drives are what you want, several folks have had issues with SMR drives.
Atul_marwaha
Feb 26, 2021Aspirant
hi, i was able to detect the HD using lifeguard, attached is the screen shot, but i can't see it on file explorer or in the my comupter drives
Related Content
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!